The Senior Services Department provides information on a wide range of services in several different areas, as listed below. Click on the agency title to link to their website.
Case Management, Counseling, Information and Referral
Eldercare Locator is a nationwide, directory assistance service designed to help older persons and their caregivers locate local support resources for aging Americans.
NH Division of Health and Human Services - Bureau of Elderly & Adult Services
The Bureau provides services under the Adult In-Home Support, Alternate Care and Protection programs. These offer a broad range of services for those who meet financial eligibility guidelines.
ServiceLink offers supportive information and referral for services and programs offered in the Manchester and Hillsborough area.
Types of Housing
- Assisted Living - A place operated on a 24-hr basis to provide residential accommodations, personal care, and recreational services to individuals whose health and safety require continued supervision.
- Congregate Housing - Independent living with personal care and support services provided including meals, housekeeping services and congregate activities.
- Subsidized Housing - The tenant pays no more than 30% of his/her adjusted income for rental cost.
- Nursing/Rehab Centers are for people who have difficulty caring for themselves. There are two types of care provided: Intermediate care for those who don’t require constant care, but cannot live independently and Skilled Nursing care for those who need extensive care, but not hospitalization.
- Residential Care provides help with daily chores, but allows individuals to come and go as they please.
- Retirement Communities are a small, self-contained complex that provides minimal in-unit services to the residents while offering a sense of community spirit, convenience and security.
There are numerous companies and/or agencies that offer these types of housing. Please contact our office for further information.
Manchester Housing and Redevelopment Authority
MHRA provides Section 8 and Public Housing and Congregate Services for low-income eligible families and seniors in hi-rises and scattered sites throughout the City.
New Hampshire Catholic Charities
Catholic Charities is affiliated with two nursing homes in the City as well as elderly apartments that provide quality independent retirement living for seniors.
The ElliotHospital is a full service hospital providing a full range of patient services. The ElliotHospital also provides Home Health Care Services through the VNA and is affiliated with the ElliotSeniorHealthCenter.
Catholic Medical Center
CMC is a full-service health care facility that provides a full range of inpatient and outpatient services. Prime Time (informational and educational center for seniors and their families) as well as the Great Day Program and the Parish Nurse Program both of which offer health-counseling, advice, wellness programs and health screenings.
Mental Health Center of Greater Manchester
The Senior Counseling Services provide community services to persons 55 and over who are open to receiving our services. Transportation is provided for those able to come to the center. Clinicians do outreach in homes, hospitals or nursing homes. Direct services include individual and group therapy as well as diagnostic and psychiatric evaluations. Indirect services include psychiatric consultation and educational workshops on aging issues for seniors and their families.
Visiting Nurse Association of Manchester & Southern NH, Inc
Services offered by the VNA include, but are not limited to, skilled nursing, physical, occupational and speech therapy. Some services require a physician’s order.
St Joseph Community Services, Inc
The WmBCashinSeniorActivityCenter is one of three meal sites in the City that is managed by SJCS. The program provides home delivered meals (Meals on Wheels) to homebound seniors and also provides congregate meals Monday through Friday. Lunch at our location is served at 11:30am. Please call (603) 668-0254 a week ahead to reserve a meal. For information about services and other meal sites please click on the above link.
Waypoint Home Care Program strives to maintain quality of life for seniors, at risk ill or disabled individuals. Caregivers assist residents who desire to remain on their own by carrying out light housekeeping duties, doing laundry and planning, shopping for and preparing meals.
Adult Day Programs
The Elliot Adult Day Program
Affiliated with the Elliot Hospital and provides a broad range of social and nursing services that support aging adults and their families/caregivers.
Offers four different adult day programs to meet the needs of frail seniors.
Emergency Response Systems
Ensure that older adults living at home get quick assistance whenever it is needed 24 hours a day. There are numerous companies and/or agencies that offer this service. Please contact our office for further information.
Home Care Agencies
Offer non-medical services such as transportation, assistance with grocery shopping, friendly visits and reassurance calls. There are numerous companies and/or agencies that offer this service. Please contact our office for further information.
Exemptions and Credits
There are several tax exemptions and credits available if eligible through the City of Manchester's Assessor's office that include a blind exemption, disabled exemption, elderly exemption and veteran's tax credit.
City of Manchester Welfare Department
Provides emergency assistance to individuals and families who lack adequate resources.
Elliot Hospital - Charitable Care Program
The Charitable Care Program ensures that all individuals are able to receive medically necessary care at the ElliotHospital regardless of their ability to pay. The Elliot Hospital offers other programs that offer patients financial assistance. For further information, or to apply call (603) 663-2571.
NH Division of Health and Human Services - Division of Human Services
The Medicaid, Food Stamps, Old Age Assistance, Specified Low-Income Medicare Beneficiary (SLMB), Qualified Medicare Beneficiary (QMB) and Qualified Disabled Working Individuals (QDWI) programs are administered by the Division to income eligible individuals.
New Hampshire Health Access Network
The NH Health Access Network is a group of hospitals, doctors and other health care providers in NH that work together to help children and adults when they can't afford the health care they need.
Social Security Administration
SSA provides monthly income protection for workers and their families in the case of retirement, disability, survivorship, Medicare and Supplemental Security Income (SSI).
Southern New Hampshire Services, Inc.
RSVP Program, Retired and Senior Volunteer Program, Seniors Count Friendly Visitor Program, Bone Builder Exercise Program, CATCH Healthy Habits, Fix-it Program and Fuel Assistance.
The Commodity Supplement Food (CFSP), Fuel and Electric Assistance, Weatherization, Fixit, Senior Energy Assistance (SEAS) are some of the programs that offer assistance with daily living expenses for income eligible families and individuals.
NH Division of Health and Human Services
To report abuse or neglect call 1-800-949-0470
New Hampshire Legal Assistance
The senior Citizens Law Project (SCLP) provides free legal advice, counseling and representation in civil cases relating to housing, health care, nursing care and public benefits. There are no asset and/or income eligibility limits for clients over 60.
New Hampshire Bar Association
The NH Bar Association (603-229-0002) offers a Lawyer Referral Service, a Reduced-Fee Referral Program, a Pro-Bono Referral Program and a Legal Advice and ReferralCenter (1-800-639-5290) for low-income individuals.
The William B. Cashin Senior Activity Center
Offers a variety of activities for seniors over 55. Please see our list of activities and/or our calendar for details.
The Caregivers provide outreach through volunteer services such as transportation, chore services, friendly visiting and respite care.
Granite State Independent Living
GSIL is a statewide non-profit organization that recognizes the fact that all of us will need some type of support in the course of our lives. They offer the tools and resources so that individuals can participate as fully as they choose in their lives, families and communities. GSIL offers Deaf Services, Information and Referral, Peer Support, Service Coordination, NH Phone Link, Transportation Services, Access Modification Services and Accessible Housing.
Senior Companion Program
Senior Companions visit other seniors to provide companionship and friendly visits. They encourage emotional and physical independence. They may also provide respite for caregivers. The Senior Services Department, Moore Options for Seniors and the VA Medical Center are all stations for this program.
Step-Saver provides door to door van transportation service for disabled people 18 and older for a minimal fee. An application must be completed prior to the rendering of services. Call (603) 623-8801 to receive an application.
Special Transit Service, Inc.
STS provides transportation to seniors within the Greater Manchester area. Call (603) 668-8603 x6685 to make arrangements.