Home » Departments » Human Resources

Human Resources

View of Manchester, New Hampshire City HallOur Mission is to attract, retain and develop the best, most qualified employees for City Government.

We strive to improve productivity and promote quality performance of every employee. We provide highly effective human resources services supporting employment process from recruitment through retirement.

If you need assistance, please contact our office through one of the following ways:


See What’s Available to You at the City of Manchester:

  • Core Values - Our department is guided by principles of integrity, respect, and excellence. Learn more about the values that shape our workplace culture and commitment to employees.
  • Employee Assistance Programs (EAP) -  Confidential support services are available to help employees and their families navigate personal and professional challenges, including counseling, financial advice, and wellness resources.
  • Employee Benefits - Explore the comprehensive benefits offered to employees, including various insurance plans, education assistance, paid time off, and wellness programs to promote your overall health and success.
  • Employment Opportunities - Looking for a career with the City of Manchester? View current job openings, learn about the hiring process, and find out how to join our team.
  • Manchester City Policies - Stay informed about workplace policies, procedures, and guidelines that ensure a safe, inclusive, and professional work environment.
  • Retirement Information - Whether you're planning for retirement or already retired, find resources on pension plans, retirement savings, health benefits, and support services to help you navigate this stage with confidence.
  • SmartShopper - Take advantage of cost-saving healthcare options through the SmartShopper program, which helps employees find the best value for medical services while earning cash rewards.

City Employee Announcements

SmartShopper Promotion

Published: 08/01/2025 2:15 PM

Win a Gift Card!

Just by Shopping Smart for Your Healthcare!

From August 1–31, 2025, explore cost-saving care options with SmartShopper (online or by calling the Care Concierge Team) and you could win a $5 digital gift card just for browsing!

Plus, five lucky winners will score a $250 gift card!

The Care Concierge Team can even help with scheduling and prior authorizations. It’s free, confidential, and makes shopping for care easier than ever. Start today, scan the QR code on the flyer or call the Concierge Team!

Let SmartShopper help you save money and earn rewards!

Get Adobe Reader
Contact Information

City of Manchester
Human Resources Dept.

One City Hall Plaza
Manchester, NH 03101

Get Directions

Phone: (603) 624-6543
Fax: (603) 628-6065

Office Hours

Monday - Friday
8:00 am to 5:00 pm

Evening hours available by appointment.

Website Shortcut:
manchesternh.gov/HR