About Youth Services

Mission

The mission of the City of Manchester Office of Youth Services is to foster and support the holistic development and empowerment of all Manchester’s youth.

Vision Statement

The vision of the City of Manchester Office of Youth Services is a City where all youth have the support, resources, and encouragement to envision their futures, overcome obstacles, and realize their full potential as they lead a safe, happy, and healthy life.

Our History

What started in 1971 as a court diversion program for teens has grown into compregensive services and supports for Manchester’s youth age 10-18. Today, OYS works with over 300 middle and high school students annually in direct service case management. OYS teaches and facilitates over 1,000 classes, workshops, and events every year for youth to learn and grow. OYS engages youth more than 6,000 times every year where they live, learn, and grow. OYS programs, supports, and services grow every year becuase we believe in every Manchester youth!

The Board of Mayor and Aldermen and an Advisory Board supervise OYS. Referrals are accepted from parents, schools, and other agencies.

Guiding Philosophy

By fostering a culture of ambition, accountability, and resilience, OYS works to equip every youth with the tools, support, and mindset to thrive at every stage of life.

Values

Our values reflect the foundation of our work and the vision we have for every young person in Manchester. They guide how we support youth, engage with our community, and shape a culture that prioritizes growth, equity, and opportunity. Our core values are:

Ambition: We strive to do more and be better for the youth we serve. Ambition drives us to create new opportunities, expand access, and design programming that empowers young people to lead, grow, and succeed.
Accountability: We take responsibility for our actions and commitments to the youth, the community, and each other. We follow through, show up with intention, and hold ourselves to a high standard of integrity and trust.
Resilience: We face challenges with strength and perseverance. Whether navigating personal or systemic obstacles, we stay grounded in our mission and adapt to meet the evolving needs of youth and the city we serve.
Empathy: We lead with compassion and understanding. We listen deeply, value each individual’s experience, and respond in ways that honor the dignity and needs of every young person and family we support.
Courage: We act boldly in pursuit of what is right. We are not afraid to innovate, to challenge injustice, or to have difficult conversations in service of youth empowerment and equity.

Networking

OYS works in conjunction with individuals, city agencies, and community organizations to bring delinquency prevention, effective action, and strong advocacy together for a stronger, safer Manchester.

OYS Staff

The OYS Staff is comprised of dedicated professionals committed to assisting the youth of Manchester. Most hold Master's level degrees and have years of experience in their respective areas.