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About Youth Services

Mission

The City of Manchester Office of Youth Services is dedicated to the holistic development and empowerment of all Manchester’s youth.

Vision Statement

At the heart of OYS lies a steadfast commitment to helping youth identify, articulate, and pursue their life goals with intentionality and purpose. Through goal-setting workshops, mentorship relationships, and leadership development opportunities, OYS empowers youth to envision their futures, overcome obstacles, and realize their full potential.

Our History

The Office of Youth Services (OYS) began in 1971 as a Court Diversion program. Today, we handle a variety of activities and manage a number of programs. OYS works everyday with the troubled youth of Manchester and their families to prevent crime and violence, while being a voice for youth as individuals and in public policy. The Board of Mayor and Aldermen and an Advisory Board supervise OYS. Referrals are accepted from parents, schools, and other agencies.

Guiding Philosophy

By fostering a culture of ambition, accountability, and resilience, we equip every young person with the tools and mindset necessary to thrive in an ever-evolving world. We believe that all youth deserve to be safe, happy, and healthy in every space where they live, learn, and grow. We also believe that every young person has the capacity to be a leader, and it is our responsibility to help them recognize and build that potential.

Our values reflect the foundation of our work and the vision we have for every young person in Manchester. They guide how we support youth, engage with our community, and shape a culture that prioritizes growth, equity, and opportunity.

· Ambition
We strive to do more and be better for the youth we serve. Ambition drives us to create new opportunities, expand access, and design programming that empowers young people to lead, grow, and succeed.

· Accountability
We take responsibility for our actions and commitments to the youth, the community, and each other. We follow through, show up with intention, and hold ourselves to a high standard of integrity and trust.

· Resilience
We face challenges with strength and perseverance. Whether navigating personal or systemic obstacles, we stay grounded in our mission and adapt to meet the evolving needs of youth and the city we serve.

· Empathy
We lead with compassion and understanding. We listen deeply, value each individual’s experience, and respond in ways that honor the dignity and needs of every young person and family we support.

· Courage
We act boldly in pursuit of what is right. We are not afraid to innovate, to challenge injustice, or to have difficult conversations in service of youth empowerment and equity.

Networking

OYS works in conjunction with individuals, city agencies, and community organizations to bring delinquency prevention, effective action, and strong advocacy together for a stronger, safer Manchester. OYS is on call to the Manchester Police Department.

OYS Staff

The OYS Staff is comprised of dedicated professionals committed to assisting the youth of Manchester. Most hold Master's level degrees and have years of experience in their respective areas.