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Contact Human Resources

Please use the Email form below or call us at 603-624-6543

Lisa Drabik - Human Resources Director

As the Department Head, Lisa is responsible for all Human Resources functions for the City and the entire Human Resources staff tasked with supporting employment processes from recruitment through retirement. 

Kevin Kincaid - Security Manager

Kevin is responsible for the security of City and School District buildings and facilities.  He works with various City Departments ensuring compliance with all federal and collective bargaining drug and alcohol testing requirements, conducts background investigations on new hires, handles ADA compliance, and manages and programs the City and School District alarm and access control systems. Kevin also conducts investigations of employment - related discrimination & harassment allegations.

Karen Poulin - Human Resources Analyst

Karen works with all City departments to attract and retain the most qualified employees for the City, which includes entrance and promotional testing for the Police and Fire Departments.  Karen is also responsible for the position classification and job evaluation systems for the City, handles the administration of Family Medical Leave ensuring compliance with all state/federal requirements of FMLA as well as assisting with ADA accommodations, compliance and investigations and targeted training programs for all departments. 

Lilyvette Chavez - Compensation Manager

Lily manages all payroll functions for the City of Manchester, providing advice and coordination to the payroll clerks in each department.

Michelle Harrington - Benefits Manager

Michelle handles all functions for the City’s benefit programs including the processing of all paperwork related to Health, Dental, Long Term Disability, Life Insurance and Flexible Spending Accounts, and other voluntary benefits. Michelle also provides education and information to employees with regard to benefits and retirement.

Nicole Ripaldi - Administrative Services Manager II

Nicole handles budget management for the Human Resources Department including payroll processing, budget development and administration. She also handles the City’s Tuition Reimbursement program, and provides coordination, collaboration and support related to special projects within the HR Department, including the City-wide classification and compensation study.

Christine Dion - Payroll Coordinator

Christine administers the weekly payroll process for the City.  She also processes the Workers’ Compensation payments to employees who have been injured on the job and handles various other Human Resources duties.

Heather Gendron - Administrative Assistant I

Heather handles the reception duties of the department by answering phone calls and greeting customers at the front desk of the HR Department.  She also provides support with the administrative aspects of FMLA, recruitment, hiring and entrance/promotion testing processes.

Kristen Bibeau - Administrative Assistant II

Kristen assists the Benefits Manager with the coordination of all benefits-related functions.

Contact Human Resources

Contact Information

City of Manchester
Human Resources Dept.

One City Hall Plaza
Manchester, NH 03101

Get Directions

Phone: (603) 624-6543
Fax: (603) 628-6065

Office Hours

Monday - Friday
8:00 am to 5:00 pm

Evening hours available by appointment.

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