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Planning and Community Development


The Planning and Community Development Department is open from 8:00 a.m. to 5:00 p.m. and is located on the second floor of City Hall's West Wing. 

Although the Department is open, we encourage you to do as much business online as possible.  You may submit applications and questions to pcd@manchesternh.gov.  You may call 603-624-6450 with any questions.  

All applications to the Planning Board, Zoning Board of Adjustment, Heritage Commission, and Conservation Commission should be submitted digitally, except for fees.  For applications to the Planning Board, please e-mail them to Pamela Goucher at pgoucher@manchesternh.gov.  For applications to the Zoning Board of Adjustment, please e-mail them to Michael Landry at mlandry@manchesternh.gov.  For applications to the Heritage Commission, please e-mail them to Jonathan Golden at jgolden@manchesternh.gov.  For applications to the Conservation Commission, please e-mail them to Kristin Bixby at kbixby@manchesternh.gov.  The only item that cannot be submitted digitally is the fees required by some applications.  Those may be mailed by check or submitted in person.  Prior to submitting fees, please discuss them with the appropriate staff contacts listed above, to ensure that they are correct. 

The Planning Board, Zoning Board of Adjustment, Heritage Commission, and Conservation Commission are holding in person meetings.  To provide comments or ask questions about applications to these boards and commission, please send an e-mail or leave a phone message by using the following contact information:

These e-mail addresses and phone numbers may be used up to the public hearings on applications, until public comment for each application has been closed. 

Should you need assistance, please contact our office through one of the following means:

By Phone – Call (603) 624-6450 and leave a voice mail message should the call not be otherwise answered.  The voicemail box will be monitored and return calls will be made as soon as possible.

By email – The department can be reached via our general email box at pcd@manchesternh.gov.  This mailbox will also be monitored and responded to either by return email or a phone call as soon as possible.


View of Mill West Mill in ManchesterThis Planning and Community Development Department page provides resources for the public in regards to land use and development within the City. Access to permit forms, Planning Board and Zoning Board of Adjustment regulations and applications, the City Master Plan, Community Improvement Program, Lead Paint Program, Code Enforcement and more are available here. We as a Department work continually to balance the rights of individual property owners with public safety and the best interests of the community in mind.

There are many facets to land use and development, we understand that, and know that questions will arise. Please, feel free to stop in to our office, or contact any one of our knowledgeable staff. We want to help you streamline your project, and make your experience in our City as pleasurable as possible. We are here to help!

Planning and Community Development is located on the second floor of City Hall, West Wing. Our doors are open from 8:00 am – 5:00 pm.

Open for community use!  The 4th Floor Hall at the City’s Community Resource Center located at 434 Lake Avenue may be utilized for community-based activities such as neighborhood meetings, educational programming skills training, and other events. Learn more about the 4th Floor - Oddfellows Hall.


Land Use Code: March 7 and 8, Code-a-Palooza Published: 02/16/2022 12:01 PM
Land Use Code Kickoff Published: 12/14/2021 1:53 PM
Contact Information

City of Manchester
Planning and Community Development

One City Hall Plaza, West Wing
Manchester, NH 03101

Get Directions

Phone: (603) 624-6450
Fax: (603) 624-6324

Office Hours

Monday - Friday
8:00 am to 5:00 pm

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