City of Manchester, NH Official Website

Water Works


Department Phone #/Extension
Accounting/Payable (603) 792-2824
Accounts Receivable (Overdue Water Bills) (603) 624-6494
Change of Ownership (On Existing Service) (603) 624-6494
Meter Department and Backflow (603) 792-2813
Application for Construction of New Mains & Service (603) 624-6516 Ext 2811
Emergencies (Days) (603) 624-6516 Ext 2807
Emergencies (Night)Answering Service (603) 645-4299
Water Quality Concerns (603) 792-2855
Billing Inquiries (603) 624-6494


Important Notice

New traffic pattern for Water Works offices at 281 Lincoln St.
Customers wishing to come to our offices at 281 Lincoln St. will now need to approach from Hayward and Lincoln St.  as access to Lincoln St Southerly from Valley St has been closed.  Parking is available and designated directly adjacent to our main office entrance.  We apologize for the inconvenience.

Service Line Protection program has been implemented.  Terms and Conditions  Application Form


281 Lincoln Street
Business Office
281 Lincoln Street
Manchester, NH 03103
Phone: (603) 624-6494
Fax: (603)628-6020
Email us

The Manchester Water Works is responsible for providing drinking water and fire protection to the City of Manchester and portions of Auburn, Bedford, Derry, Goffstown, Hooksett and Londonderry.

We urge all our customers to become informed concerning issues which affect your water supply.

Please feel free to contact us for information on the dates and times for the monthly meetings of your Board of Water Commissioners.

1581 Lake shore Road
Water Treatment Plant
1581 Lake Shore Road
Manchester, NH 03109
Phone: (603) 624-6482
Fax: (603) 628-6030

Mission Statement

Manchester Water Works, the State of New Hampshire’s largest water utility, strives through the use of sound engineering, long term planning and preventive maintenance to protect public health by providing our customers with drinking water of the highest quality and to ensure customer satisfaction while minimizing the impact on water rates.

Contact Information

City of Manchester
Water Works
Business Office

281 Lincoln Street
Manchester, NH 03103

Get Directions

Phone: (603) 624-6494
Fax: (603) 628-6020

Office Hours

Monday - Friday
8:00 am to 4:30 pm

Evening hours available by appointment

Website Shortcut:

Copyright 2018 City of Manchester Terms Of Use Privacy Statement Site Map Login