City of Manchester, NH Official Website

Water Works

To pay your water bill using a debit/credit card or echeck or inquire about your balance, please call 603-624-6494 and select option 2. You will be need to know your water works account number located on the bill. If you do not know your account number please email and we will respond to you within 24 hours.

If you are calling to request a final bill please email Please note, in order to process final bills during this time, you will need to provide a meter reading. 

For general inquiries, address changes, etc., please email and we will respond to you within 24 hours.

If you are calling to inquire about a payment arrangement or extension to pay your water bill, please email and we will respond to you within 24 hours. If you are not able to send an email please call 603-792-2815 and leave a message.  

If you are calling about obtaining flow test data, schedule a meter installation or to purchase a meter please call 603-792-2811.

The parking at Lake Massabesic is closed, however the trails are open. Please follow all social distancing guidelines and stay safe while enjoying our beautiful lake and its surroundings.

The Manchester Water Works is responsible for providing drinking water and fire protection to the City of Manchester and portions of Auburn, Bedford, Derry, Goffstown, Hooksett and Londonderry.

We urge all our customers to become informed concerning issues which affect your water supply.

Please feel free to contact us for information on the dates and times for the monthly meetings of your Board of Water Commissioners.

Calendar Year 2018 Annual Report

Fiscal Year 2019 Audited Financial Statements

Mission Statement

To provide adequate fire protection, potable and palatable drinking water of the highest quality at a reasonable and affordable cost to our residents and corporate customers of Manchester and the surrounding franchise area.

March Board of Water Commissioner's Agenda

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Contact Information

City of Manchester
Water Works
Business Office

281 Lincoln Street
Manchester, NH 03103

Get Directions

Phone: (603) 624-6494
Fax: (603) 628-6020

Office Hours

Monday - Friday
8:00 am to 4:30 pm

Evening hours available by appointment

Water Treatment Plant
1581 Lake Shore Road
Manchester, NH 03109

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