HR Available Training
Human Resources offers trainings on various topics, including but not limited to:
- Performance Evaluations
- Supervisory Training
- Hiring Procedures
- Disciplinary issues
- Drug and Alcohol Supervisory Training
- Active Shooter Training
- Other Applicable Topics
- SkillSoft (Microsoft Word, Excel, Powerpoint, Outlook, etc.)
For more information about scheduling a training session or suggest a topic, contact Karen Poulin in Human Resources.
Informal Available Training
Online classes offered by SkillSoft
Example topics include:
- Excel
- Word
- Outlook
- PowerPoint
These classes are free to City employees, as part of the city’s subscription. This program offers additional training in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).
HR classes through MCC
Sessions are periodically offered through Human Resources’ partnership with Manchester Community College. Topic examples include customer service, business writing, communication, and conflict resolution. Emails are sent from Eventbrite when current classes are offered.
For more information about either of these trainings, contact Karen Poulin in Human Resources.
Formal Education Programs Available Through Partnerships With The City
Duet (through SNHU)
The City of Manchester has partnered with Southern New Hampshire University Duet program for its employees. These groundbreaking programs are flexible, affordable, and can assist employees in expediting their education more quickly from an Associates to a Bachelors Degree.
https://www.duet.org/
Earn your degree with SNHU + City of Manchester
Southern New Hampshire University offers a 20% tuition discount to employees and their families for online courses,
https://www.snhu.edu/lp/workforce-partnerships/city-of-manchester
Franklin Pierce University
Franklin Pierce University partners with the City of Manchester where city workers can get tuition discounts of 20% for online courses. 
http://franklinpierce.edu/academics/
For more information, contact
Brian Ego, Admissions Counselor
Phone: 1-800-325-1090
Email: egob@franklinpierce.edu
Granite State College - Now UNH Online - UNH School of Professional Studies
Granite State College and UNH Online offer the City of Manchester employees a 20% tuition discount for employees enrolled in online coursework.
https://online.unh.edu/
Tuition Reimbursement
This benefit is available to all regular, full-time and part-time (on a pro-rated basis) employees, on a first-come, first-served basis. All employees who have completed six (6) months of continuous employment are eligible. Employees may apply for reimbursement on a fiscal year basis. Employees requesting tuition reimbursement must complete and submit their request to their department head for approval prior to the start date of the educational course, training or program.
Tuition Reimbursement Form
For information on current rates, refer to your Collective Bargaining Agreement or contact Human Resources.
Additional Available Training and Education Pertinent to City Employees
The State of New Hampshire provides a unique program of continuing professional development through the Bureau of Education and Training (BET). The Bureau is pleased to offer this training to all public employees in New Hampshire.
Many City employees have completed the NH Supervisory Academy. Once employees complete the NH Supervisory Academy they can move on to the NH Certified Public Manager Program.
*Some programs have additional costs and may or may not be funded by the department.
More information can be found at: https://training.nh.gov/programs/supervisory-trainings.aspx