Home » Departments » Human Resources » Employee Benefits » Employee Education

Employee Education

Formal Education Programs Through Partnerships With The City

Duet (through SNHU)

Earn your degree with SNHU + City of Manchester

Southern New Hampshire University offers a 20% tuition discount to employees and their families for online courses,


Franklin Pierce University

Learning Sign

Franklin Pierce University partners with the City of Manchester where city workers can get tuition discounts of 20% for online courses. http://franklinpierce.edu/academics/

For more information, contact Brian Ego, Admissions Counselor, 1-800-325-1090.

Granite State College - Now UNH Online - UNH School of Professional Studies

Granite State College and UNH Online offer the City of Manchester employees a 20% tuition discount for employees enrolled in online coursework.

For more information, https://online.unh.edu/

Tuition reimbursement

This benefit is available to all regular, full-time and part-time (on a pro-rated basis) employees, on a first-come, first-served basis.  All employees who have completed six (6) months of continuous employment are eligible.  Employees may apply for reimbursement on a fiscal year basis. Employees requesting tuition reimbursement must complete and submit their request to their department head for approval prior to the start date of the educational course, training or program. Tuition Reimbursement Form

For information on current rates, refer to your Collective Bargaining Agreement or contact Cindy Flanagan at Human Resources.

Empower Tag CloudInformal Training Within The City

Online classes offered by SkillSoft

Example topics include:

  • Excel
  • Word
  • Outlook
  • PowerPoint

These classes are free to City employees, as part of the city’s subscription. This program offers additional training in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).

Contact Karen Poulin in Human Resources for more information.

HR classes through MCC

Sessions are periodically offered through Human Resources’ partnership with Manchester Community College. Topic examples include customer service, business writing, communication, and conflict resolution. Emails are sent from Eventbrite when current classes are offered.

Contact Karen Poulin in Human Resources for more information.

Manchester Spirit LogoHR Training

Human Resources offers trainings on various topics, including but not limited to:

  • Performance Evaluations
  • Supervisory Training
  • Hiring Procedures
  • Disciplinary issues
  • Drug and Alcohol Supervisory Training
  • Active Shooter Training
  • Other Applicable Topics
  • SkillSoft (Microsoft Word, Excel, Powerpoint, Outlook, etc.)

Contact Karen Poulin in Human Resources if you would like to schedule a training session, suggest a topic, or for more information.  

Additional training and education pertinent to city employees

The State of New Hampshire provides a unique program of continuing professional development through the Bureau of Education and Training (BET). The Bureau is pleased to offer this training to all public employees in New Hampshire.

Many City employees have completed the NH Supervisory Academy.  Once employees complete the NH Supervisory Academy they can move on to the NH Certified Public Manager Program.

*Some programs have additional costs and may or may not be funded by the department.

More information can be found at: https://training.nh.gov/programs/supervisory-trainings.aspx