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Employee Education

Formal Education Programs Through Partnerships With The City

College for America (through SNHU)

The City of Manchester has partnered with Southern New Hampshire University to offer the College for America programs to its employees. These groundbreaking programs are flexible, affordable, and workplace-relevant. http://go.collegeforamerica.org/cityofmanchester

Earn your degree with SNHU + City of Manchester


Franklin Pierce University

Learning Sign

Franklin Pierce University partners with the City of Manchester where city workers can get tuition discounts in the form of free classes for Associates Degree (1 free class after 24 credits completed), Bachelors Degree (2 free classes; 1 after 24 credits, 1 after 114 credits), and Masters Degree (last class is free). http://franklinpierce.edu/academics/

For more information, contact Brian Ego, Admissions Counselor, 1-800-325-1090.

Tuition reimbursement

This benefit is available to all regular, full-time and part-time (on a pro-rated basis) employees, on a first-come, first-served basis.  All employees who have completed six (6) months of continuous employment are eligible.  Employees may apply for reimbursement on a fiscal year basis. Employees requesting tuition reimbursement must complete and submit their request to their department head for approval prior to the start date of the educational course, training or program. Tuition Reimbursement Form

For information on current rates, refer to your Collective Bargaining Agreement or contact Cindy Flanagan at Human Resources.

Empower Tag CloudInformal Training Within The City

Online classes offered by Superion

Example topics include:

  • Excel
  • Managing Employees
  • Fiscal Year End Processing
  • Understanding the Basics of Budgeting in Payroll/Personnel

These classes are free to City employees, as part of the city’s subscription. They are located under the Teaching Method pull down -> Foundation/Continuing Education Events (covered by most subscription plans), and includes the two sections: Web Conference Classes (Group Internet Based) and Industry & Extended Learning. (On demand classes are NOT included.) Some sessions qualify for CPE credits. If staff are available, Information Systems will host sessions in their conference room, but employees can also attend on their own. https://train.superion.com/stc/customer/

Contact Rick Linder at Information Systems for more information.

HR classes through MCC

Sessions are periodically offered through Human Resources’ partnership with Manchester Community College. Topic examples include customer service, business writing, communication, and conflict resolution. Emails are sent from Eventbrite when current classes are offered.

Contact Karen Poulin in Human Resources for more information.

Manchester Spirit LogoHR Training

Human Resources offers trainings on various topics, including but not limited to:

  • Performance Evaluations
  • Hiring Procedures
  • Disciplinary issues
  • Drug and Alcohol Supervisory Training
  • Active Shooter Training
  • Other Applicable Topics
  • SkillSoft (Microsoft Word, Excel, Powerpoint, Outlook, etc.)

Contact Karen Poulin in Human Resources if you would like to schedule a training session, suggest a topic, or for more information.  

Additional training and education pertinent to city employees

The State of New Hampshire provides a unique program of continuing professional development through the Bureau of Education and Training (BET). The Bureau is pleased to offer this training to all public employees in New Hampshire.

Many City employees have completed the NH Certified Public Supervisor Program

*Some programs have additional costs and may or may not be funded by the department.

More information can be found at: https://das.nh.gov/hr/trdev.html