Please note: City Hall has reopened to the public. Those concerned about visiting our office due to COVID19 can request services by telephone, email or US mail. We encourage those visiting our office to wear a mask and to maintain social distancing.
This site provides an overview of important programs serving Manchester taxpayers. This site also explains the assessment process and duties carried out by the Assessor’s. The programs and duties of our office are established by state statutes and local ordinances.
Abatements and Appeals, Exemptions and Credits and Online Property Information are popular topics covered on our website. From here, you can download popular applications available in our office and find important information on these programs.
While this website enhances our ability to serve the public, it does not in any way replace the personal service provided at our office in downtown Manchester.
For answers to questions not found here, a staff directory with contact information is provided under “Related Links” found on the bottom of this page.
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- VISION GOVERNMENT SOLUTIONS TO CONDUCT MANCHESTER’S 2021 FULL STATISTICAL REVALUATION
The Appraisal Firm of Vision Government Solutions has been hired by the City of Manchester to begin a City wide Valuation Update. The following is a general outline and explanation of each phase of the project.
Vision Government Solutions will be working with the Assessor’s Office to make the revaluation process a successful one. All contractors’ vehicle information will be on file with the Manchester Police Department and the Board of Assessors should you have any questions.
PHASE 1: DATA COLLECTION
The first phase, Data Collection of properties that have sold or had building permits issued between April 1, 2020 and March 31, 2021 will begin in March 2021. During this phase "Listers" will visit each property. Interior inspections are not being conducted this year, due to COVID concerns. Listers will physically inspect and measure the exterior of each building. The Listers note the buildings location, size, age, and quality of construction, improvements, topography, utilities, and numerous other characteristics. The homeowner may be asked to verify interior information at the door, maintaining a reasonable social distance. The entire process takes approximately 15 minutes.
All Vision Representatives will carry Identification Cards sold and have their cars listed with both the Assessing Office and Manchester Police Department.
PHASE 2: MARKET ANALYSIS
A variety of resources are used to analyze the real estate market. While the physical data is being collected by Vision Listers appraisal personnel will be analyzing recent sales that took place over the last year to determine which market factors influenced property values. Vision Government Solutions will gather and use information from The Registry of Deeds, property managers, developers, and local real estate professionals. Once all the data is collected and reviewed for accuracy, the appraiser will determine land values and set Neighborhood Site Indexes, which rate the desirability of locations throughout the City.
PHASE 3: VALUATION
Valuation is done using one of the three recognized methods, Replacement Cost, Income Approach and Sales Approach. The Sales Approach is the most widely used approach amongst the three approaches.
During this phase, individual characteristics of the building are analyzed using information gathered in both phase 1 and 2. Each property is compared to other comparable properties with similar characteristics. Then the market value of the improvements is added to the land value that was previously determined. This value is the final estimate for each parcel of property, building and land.
PHASE 4: FIELD REVIEW
Field Review is the method of checking and re-checking both the values that have been determined and the data that has been collected. During this review, properties are viewed in the field by experienced appraisers who double check uniformity and accuracy of information.
PHASE 5: INFORMAL HEARINGS
Once the Field Review is completed, a Notice of New Values will be mailed to each property owner. At this time, anyone with questions concerning the revaluation process or about the data collected on their property has an opportunity to meet with a member of Vision's staff to discuss their property value.
After all five phases are completed all data, files, records, etc. used in the revaluation are then turned over to the Assessors Office. This will allow the City to maintain the data collected during the revaluation on a continual basis.
- Due to the declared State of Emergency related to the COVID-19 virus, the Assessors Office is operating on a limited service basis only. We apologize for any inconvenience this situation may cause our patrons, however these measures have been imposed to protect our customers and staff members. If you need to qualify or requalify for an Eldery or Disabled Exemption and worried about meeting the deadline, please print and sign the Application for Property Tax Credit/Exemptions by April 15th and mail it to our office located at One City Hall Plaza, West Wing Manchester, NH 03101. For Veterans' Tax Credit, please print and sign the Application for Property Tax Credit/Exemptions and submit it with a copy of your DD214 and License. If you have any questions, please feel free to call our office at 603.624.6520.
- Please use this form to update the Assessors Office of any change to your mailing address, name change, removal of name or name correction.
- BTLA A-9 and BTLA A-12 Exemption Forms are available online, please fill out and submit to the Assessors Office.
- On February 4, 2020 the Board of Mayor and Alderman recommended and approved all Veterans' Tax Credits to be increased. See the Exemptions and Credits page for the new amounts.
- On October 30, 2018 the Board of Mayor and Alderman approved RSA 72:28-b All Veterans’ Tax Credit, effective in 2019. Veterans who served 90 days outside the qualifying periods for the regular veterans’ tax credit can contact the Assessors Office for more information. Application deadline for 2019 is 04.15.2019.
- On February 3, 2015 the Board of Mayor and Alderman recommended that the renewable energy tax exemption be adopted and further that the resolution allowing for the exemption be enrolled. See RSA 72:62 Solar Energy Systems Exemption for further information.
The mission of the assessing office is to perform our duties in a courteous and professional manner, while ensuring fairness and equity by:
- Complying with all State of New Hampshire Statutes and Rules And City of Manchester Ordinances regarding tax assessments, abatements, exemptions, and credits
- Impartially treating every property owner with fairness and equity
- Providing the public with the highest level of service and professionalism
- Maintaining a staff with the highest level of technical expertise
- Maximizing the use of technology to increase efficiencies and lower cost
Assessors Office Disclaimer
The Assessors Office makes every effort to produce and publish the most current and accurate information possible. No warranties, expressed or implied, are provided for the data herein, its use, or its interpretation. The assessed values are subject to change before being finalized for ad valorem tax purposes. The Assessor parcel maps are for assessment use only and do NOT represent a survey. The Assessor parcel maps are compiled from official records, including surveys and deeds, but only contain the information required for assessment. See the recorded documents for more detailed legal information.