As of Monday, June 22, the Planning and Community Development Department is now open to the public, from 8:00 a.m. to 3:30 p.m. If you come to City Hall, we would encourage you to use the door closest to Elm Street, as the lines for the Tax Collector's Office can go out the front door to the West Wing and out into Market Street. The Planning and Community Development Department is on the second floor of the West Wing, so there is no need to wait in a line on the first floor. Please wear a mask upon entering City Hall and remain at least 6 feet from other people. You may also schedule an in-person appointment or meeting.
Although the Department is open, we encourage you to do as much business online as possible. You may submit applications and questions to email@example.com. You may call 603-624-6450 with any questions.
All applications to the Planning Board, Zoning Board of Adjustment, Heritage Commission, and Conservation Commission should be submitted digitally. For applications to the Planning Board, please e-mail them to Pamela Goucher at firstname.lastname@example.org. For applications to the Zoning Board of Adjustment, please e-mail them to Michael Landry at email@example.com. For applications to the Heritage Commission, please e-mail them to Jonathan Golden at firstname.lastname@example.org. For applications to the Conservation Commission, please e-mail them to Jeffrey Belanger at email@example.com. The only item that cannot be submitted digitally is the fees required by some applications. Those must be mailed by check. Prior to submitting fees, please discuss them with the appropriate staff contacts listed above, to ensure that they are correct. When meetings resume, applications will be placed on agendas as quickly as possible.
The Planning Board, Zoning Board of Adjustment, Heritage Commission, and Conservation Commission are now holding remote meetings. To process applications as quickly as possible, some boards and commissions are holding meetings more frequently than are listed on the .pdf of the Planning and Community Development Calendar for 2020. Please refer to the HTML Planning and Community Development Department Calendar for up-to-date information about when boards and commissions are meeting. To provide comments or ask questions about applications to these boards and commission, please send an e-mail or leave a phone message by using the following contact information:
These e-mail addresses and phone numbers may be used up to, and during, the public hearings on applications, until public comment for each application has been closed.
Should you need assistance during this period, please contact our office through one of the following means:
By Phone – Call (603) 624-6450 and leave a voice mail message should the call not be otherwise answered. The voicemail box will be monitored and return calls will be made as soon as possible.
By email – The department can be reached via our general email box at firstname.lastname@example.org. This mailbox will also be monitored and responded to either by return email or a phone call as soon as possible.
Thank you for your understanding during this difficult period. It is our hope to resume normal operations as soon as it is deemed appropriate.
This Planning and Community Development Department page provides resources for the public in regards to land use and development within the City. Access to permit forms, Planning Board and Zoning Board of Adjustment regulations and applications, the City Master Plan, Community Improvement Program, Lead Paint Program, Code Enforcement and more are available here. We as a Department work continually to balance the rights of individual property owners with public safety and the best interests of the community in mind.
There are many facets to land use and development, we understand that, and know that questions will arise. Please, feel free to stop in to our office, or contact any one of our knowledgeable staff. We want to help you streamline your project, and make your experience in our City as pleasurable as possible. We are here to help!
Planning and Community Development is located on the second floor of City Hall, West Wing. Our doors are open from 7:30 am – 4:30 pm.
Open for community use! The 4th Floor Hall at the City’s Community Resource Center located at 434 Lake Avenue may be utilized for community-based activities such as neighborhood meetings, educational programming skills training, and other events. Learn more about the 4th Floor - Oddfellows Hall.