City of Manchester, NH Official Website

Planning and Community Development


Due to the declared State of Emergency related to the COVID-19 virus, the Planning and Community Development Department is operating on a limited-service basis only.  We apologize for any inconvenience that this situation may cause to our patrons, however, these measures have been imposed to protect our customers and staff members.  

Please be aware that, at this time, the Planning Board, Zoning Board of Adjustment, Heritage Commission, and Conservation Commission have temporarily postponed their meetings.  Staff from multiple City departments are working to implement processes that would allow these land-use boards to resume their meetings, but in a remote fashion that complies with the executive orders of the Governor, State law, the advice of public-health officials, and the rights of all citizens and property owners to participate in local government.  We appreciate your patience as we work to accomplish that task.  When the boards and commissions resume meetings, a notice will be posted on this web page. 

In an effort to continue the normal functioning of our department, we are still accepting applications for the land-use boards and commissions mentioned above.  All documents required for these applications should be submitted digitally.  For applications to the Planning Board, please e-mail them to Pamela Goucher at  For applications to the Zoning Board of Adjustment, please e-mail them to Michael Landry at  For applications to the Heritage Commission, please e-mail them to Jonathan Golden at  For applications to the Conservation Commission, please e-mail them to Jeffrey Belanger at  The only item that cannot be submitted digitally is the fees required by some applications.  Those must be mailed by check.  Prior to submitting fees, please discuss them with the appropriate staff contacts listed above, to ensure that they are correct.  When meetings resume, applications will be placed on agendas as quickly as possible.    

Should you need assistance during this period, please contact our office through one of the following means:

By Phone – Call (603) 624-6450 and leave a voice mail message should the call not be otherwise answered.  The voicemail box will be monitored and return calls will be made as soon as possible.

By email – The department can be reached via our general email box at  This mailbox will also be monitored and responded to either by return email or a phone call as soon as possible.

Thank you for your understanding during this difficult period.  It is our hope to resume normal operations as soon as it is deemed appropriate.


Please note that the Planning & Community Development Department has moved to its temporary location at 195 McGregor Street, Unit 201.

View of Mill West Mill in ManchesterThis Planning and Community Development Department page provides resources for the public in regards to land use and development within the City. Access to permit forms, Planning Board and Zoning Board of Adjustment regulations and applications, the City Master Plan, Community Improvement Program, Lead Paint Program, Code Enforcement and more are available here. We as a Department work continually to balance the rights of individual property owners with public safety and the best interests of the community in mind.

There are many facets to land use and development, we understand that, and know that questions will arise. Please, feel free to stop in to our office, or contact any one of our knowledgeable staff. We want to help you streamline your project, and make your experience in our City as pleasurable as possible. We are here to help!

Planning and Community Development is located on the second floor of City Hall, West Wing. Our doors are open from 7:30 am – 4:30 pm.

Open for community use!  The 4th Floor Hall at the City’s Community Resource Center located at 434 Lake Avenue may be utilized for community-based activities such as neighborhood meetings, educational programming skills training, and other events. Learn more about the 4th Floor - Oddfellows Hall.

Contact Information

City of Manchester
Planning and Community Development

One City Hall Plaza, West Wing
Manchester, NH 03101

Get Directions

Phone: (603) 624-6450
Fax: (603) 624-6324

Office Hours

Monday - Friday
7:30 am to 4:30 pm

Website Shortcut:

Copyright 2020 City of Manchester Terms Of Use Privacy Statement Site Map Login