City of Manchester, NH Official Website

Human Resources Announcements

Introducing the HOW Program (Health Through Oral Wellness)

Published: 11/01/2016

Effective 11/1/16, all City of Manchester employees, retirees, and their dependents who are on the NE Delta Dental Plan with the City will have the innovative Health Through Oral Wellness (HOW) program available to them!

This program extends additional preventive benefits to those who are at greater risk for oral disease. Benefit enhancements may include sealants for children and adults, greater frequency of cleanings (up to 4 cleanings per year), periodontal maintenance, fluoride treatments, oral health counseling and tooth decay susceptibility testing.

There are 3 steps to follow to enroll in the program and see if you are eligible for enhanced preventive benefits:

  1. Register for HOW by going to and clicking on the "HOW" icon (make sure to watch the video!).
  2. Take the free oral health risk assessment called "My Dental Score".
  3. Share your score with your Dentist and request he/she complete the Clinical Assessment for you (the result of the clinical assessment determine if you are eligible for additional preventive benefits).

Read the Pocket Guide to get more information! You can also go to the HOW web site for more information.

If you have any questions or concerns regarding the program call Delta Dental Customer service at 603-223-1000 or 1-800-537-1715.

(Please know, any additional preventive benefits you may qualify for through the HOW program are subject to the City’s dental benefit plan design.  These benefits are subject to the $1,500 calendar year maximum.  Also, if your qualify for additional periodontal maintenance services under “Basic Restorative”, you will be responsible for the 40% coinsurance).


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