Welcome to the City of Manchester, NH Official Web Site
    Login
Site Navigation

This website and its contents
are a service of
the City of Manchester, NH

What's New!


New traffic pattern for Water Works offices at 281 Lincoln St.
Friday, May 31, 2013
Important Notice
 
New traffic pattern for Water Works offices at 281 Lincoln St.
 
Customers wishing to come to our offices at 281 Lincoln St. will now need to approach from Hayward and Lincoln St. as access to Lincoln St Southerly from Valley St has been closed.  Parking is available and designated directly adjacent to our main office entrance.  We apologize for the inconvenience.
 

Revisions to Miscellaneous Charges
Wednesday, March 14, 2012
March 12, 2012
                                                                                                                                                                                                           
TO:                  MANCHESTER WATER WORKS CUSTOMERS                           
 
FROM:                        THOMAS M. BOWEN, P.E., DIRECTOR
 
 
RE:                  revisions to miscellaneous charges
                       
 
 
The Board of Water Commissioners of the Manchester Water Works at their meeting on February 23, 2012 approved a series of revisions to miscellaneous charges to bring them up to date and current with expenses associated with providing such services. All of these charges have not been updated since 2003 and the revised amounts reflect the cost to the Manchester Water Works to provide these services. The changes become effective July 1, 2012 for service provided on or after that date. 
 
 
 

Charge for services rendered after July 1st, 2012
     
    Current Proposed
    Charge Charge
       
Meter Set or Remove Charge   $20.00 $55.00
Turn-on Service Charge for non payment   $25.00 $75.00
Turn-on Service Charge for non payment after hours   $100.00 $200.00
Repairs to Frozen Meter - Minimum Charge   $135.00 $150.00
Collection of Delinquent Bills Charge   $15.00 $50.00
Backflow Test Charge PVB $17.50 $20.00
  DCVA $35.00 $40.00
  RPZ $35.00 $40.00
Bulk Load Charge - water tower   $5.00 $10.00
Hydrant Adapter set and remove for temporary use   $20.00 $30.00

 
 
 
 

Water-Efficient Fixtures Can Cut Household Water Use by 30 Percent
Monday, May 11, 2009
The average person living in a typical single-family home without water-conserving fixtures uses 74.0 gallons of water each day around the home. Here is how it breaks down:
Type of Use
Gallons per
Capita per Day
Percentage of
Total Daily Use
Showers
13.2
17.8%
Clothes Washers
16.8
22.7%
Toilets
19.3
26.1%
Dishwashers
1.0
1.4%
Baths
1.3
1.8%
Leaks
9.4
12.7%
Faucets
11.4
15.4%
Other Domestic Uses
1.6
2.1%
Total
74.0
100%

Save Water, Save Money
By installing more efficient water fixtures and regularly checking for leaks, households can reduce daily per capita water use by 30 percent to about 51.9 gallons per day. This saves up to $100 each year. Here's how water use breaks down for households using conservation measures:
Type of Use
Gallons per
Capita per Day
Percentage of
Total Daily Use
Showers
11.1
21.3%
Clothes Washers
11.8
22.7%
Toilets
9.3
17.9%
Dishwashers
1.0
2.0%
Baths
1.3
2.6%
Leaks
4.7
9.7%
Faucets
11.1
21.5%
Other Domestic Uses
1.6
3.0%
Total
51.9
100%

(Source: 1998 Residential Water Use Summary, American Water Works Association)
 
 

Chloramine Update
Monday, May 11, 2009
Effective August 1st, 2006 Manchester Water Works changed the Secondary Disinfectant used at the Water Treatment Plant from Chlorine to Chloramine.

What is chloramination?
A Chloramine is a combination of chlorine and a small amount of ammonia. Chloramination is the process that adds chloramines to drinking water. Many cities throughout the United States and elsewhere have been using the chloramination process for decades to purify drinking water and eliminate the bacteria that cause waterborne diseases.

What are the benefits of chloramination?
• Chloramine is a more stable and persistent but significantly less powerful disinfectant than chlorine. It preserves the quality of water purified at the water treatment plant as it travels through the distribution system.
• Chloramination helps to reduce disinfection by-products such as trihalomethanes (THM’s) in Manchester's water from an average of 60 to an average of 3 parts per billion.
• Chloramine reduces the taste and odor of chlorine in tap water.

What are disinfection by-products such as trihalomethanes (THM’s)?
THM’s are chemical compounds that form when chlorine mixes with the natural organic material in water. These compounds are suspected to be carcinogens. The USEPA has recently set a standard of 80 parts per billion (ppb), as the safe maximum level of THM’s in drinking water. Chloramination in Manchester has reduced the amount of THM’s by 95%.

Is chloraminated water safe?
Chloraminated water is safe for drinking, bathing, cooking, cleaning scrapes or cuts, doing laundry, and watering the garden and has lower concentrations of the by products mentioned above. With the exception of kidney dialysis patients, aquarium owners and certain businesses, there will be no difference in how water can be used for most customers.

What precautions should dialysis patients be aware of?
Dialysis patients can drink, bathe and cook with chloraminated water, but they cannot use chloraminated water in the dialysis process. Because of the persistent nature of chloramines, water used for dialysis must be specially treated to eliminate them. Dialysis patients should call their doctor for more information on the precautions they must take.

Why do fish owners have to take precautions with chloraminated water for fish, reptiles, and amphibians that live in water?
As with chlorine, chloramines are very harmful to fish (saltwater and freshwater), as well as reptiles and amphibians that live in water. Dechloramination of the water must be completed before the water is used.

What can aquarium owners do to remove chloramines?
Household, restaurant, and commercial fish tank owners will need to change their current chlorine removal process to remove chloramines. The appropriate products or carbon filtration equipment for removing chlorine and chloramines will be available in most pet aquariums stores prior to the conversion.

Can home remedies for treating aquarium water such as boiling water, using salts and letting water sit still for a few days remove chloramines?
NO. Home remedies such as boiling, using salts, and having water sit still are not sufficient methods to remove chloramines. Unlike chlorine, which only takes a few days to evaporate when sitting still, chloramines remain in water for a much longer time. The best way for fish owners to remove chloramines is to use a water conditioner that contains a dechloraminating chemical. The chemical is available at pet supply stores.

Is chloraminated water safe for plants and other pets besides fish, reptiles, and amphibians that live in water?
YES. Chloraminated water is just as safe as chlorinated water for plants and animals that do not live in water.

Will pool owners need to treat chloraminated waters differently?
As with chlorinated water, pool owners will need to maintain the same chlorine residuals as before to prevent algal and bacterial growth. Pool suppliers can provide owners with additional information.

How will chloramines affect household plumbing, pipes and water heaters?
After the conversion, rubber parts on some household plumbing and water heaters may degrade faster than previously experienced. Plumbing hardware supply stores can provide further information and assistance.

Filtering Out Chloramine
For aesthetic or personal reasons, you may wish to remove chloramine from your water. The National Sanitation Foundation (NSF) has a helpful guide to assist you in choosing a certified drinking water filtration product.

Chloramination Brochure

NSF Product and Service Listings
 
 

Direct Payment Of Water Bills Is Now Available To MWW Customers
Monday, May 11, 2009
Manchester Water Works is please to offer this fast, reliable, and free way to pay your water bill. With Direct Payment, you authorize MWW to collect payment for your water bill directly from your individual or joint checking account. Benefits include:
  • You save time because there are no checks to write.
  • You save money by avoiding the cost of mailing and except in case of rejected Direct Payment debits; you will never incur a late charge.
  • You can be assured your water bill will be paid in full and on time even if you are away from home.
Click here to sign up or for more information regarding Direct Payment.
 
 
Copyright 2014 City of Manchester    Terms Of Use   Privacy Statement   Site Map