City of Manchester, NH Official Website

Water Works News

Voluntary Conservation of Outdoor Water Use amid Extreme Regional Drought Conditions

Published: 09/27/2016 10:00 AM

Due to the extended dry conditions brought on by the lack of precipitation, Manchester Water Works (MWW) is requesting customers to voluntarily restrict the use of water outdoors. We also ask that customers exercise water conservation measures indoors.

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Public Boat Launches on Lake Massabesic will not be allowing trailer boat launching!

Published: 08/22/2016 12:13 AM

Important Notice!


Manchester Water Works: 603-624-6482

Garret Graaskamp (NHFG): 603-271-1748

August 22, 2016


Massabesic Lake - Manchester Water Works Trailer Ramps Closed Due to Low Water Levels


Auburn, N.H. – New Hampshire Fish and Game was informed today that the Manchester Water Works are temporarily closing the two public ramps they control for trailered-boat access to Lake Massabesic until further notice.  The ramps are located on (1) Manchester (Candia) Road near the Fair Haven Church and (2) Chester Road (Route 121) near the Auburn Town Offices.  NH Fish and Game does not have any ramps on Lake Massabesic.


Please note that the two ramps remain open for canoe and kayak access, along with the Dear Neck access which is a cartop only site. 


The ramps are closed because drought conditions have severely lowered the lake water elevation creating potential water quality concerns to this public water supply as the ramps now do not extend to the water’s edge.  The ramps will remain closed until further notice. 


For the latest information about these three access sites, please contact the Manchester Water Works directly during business hours at: 603-624-6482.


New Hampshire's Public Boat Access Program is funded through boat registration fees and federal Sport Fish and Wildlife Restoration funds.  Fish and Game's Facilities Construction and Lands Division acquires land for public water access sites, refurbishes existing sites and builds new public boat access areas.  For more information on boating access locations in NH visit

Timber Cutting In Auburn to address Red Pine Scale Insect Infestation in New Hampshire

Published: 11/30/2015

The Manchester Water Works will be removing stands of Red Pine Timber over the next five years in response to the eminent threat of severe mortality by the invasive Red Pine Scale Insect.  This insect has caused widespread devastation throughout New England over the last fifty years and has recently arrived in New Hampshire and has had a profound impact.  The Manchester Water Works has been working with NH Forest Health Specialist to determine a course of action.  This has resulted in the careful planning to remove all Red Pine Trees on the Massabesic Watershed Properties.  The specific cutting equipment selected for harvest is intended to protect the remaining large and especially small trees and to prepare a seedbed for new regeneration and growth of seedlings and saplings.  The layout and design of these harvest operations will utilize State of New Hampshire Best Management Practice for Erosion Control.  The Red Pine Stands exist in around 20 separate tree stands totaling around 400 acres and the plan is to cut about 80 acres per year over the next four years (80 acres were cut in 2014).

Further Reading

Red Pine Poster

Red Pine Scale Presentation


Environment Protection Division - Deduct Meter Program

Published: 06/02/2015

For you convenience Effective June 1, 2015 Manchester Water Works will be taking application and payment (Cash or check only) for EPD's deduct meter program at our office on 281 Lincoln Street during our regular business hours.  Final eligibility decisions will continue to be made by EPD staff and specific questions should be directed to them.  More Information!

Manchester Water Works Service Line Protection Plan

Published: 10/23/2014 2:00 PM

Manchester Water Works Introduces
Our Cost-Saving
Service Line Protection Plan

Did you know that you own the water service line from your property line into your home?  Many people are surprised when they learn that they own and are responsible for the repair and maintenance of the water service line from your property line into your home. We know you have received at least two solicitations this year alone proposing to protect you against expenses due to such a leak.

MWW is prepared to handle the leak in your water service.… including:  Expenses related to repair work  such as costs to shut off your water service; hiring a contractor to replace or repair your leaking water service line; patching your driveway and re-sodding your lawn and turning your service back on assuring a tight repair.

Leave it to us… Make just one call and have Manchester Water Works take care of it. Save yourself the inconvenience and potentially thousands of dollars in repairs by enrolling today in the Manchester Water Works Service Line Protection Plan!

Homeowner’s Insurance isn’t the answer…  Most homeowner insurance policies do not cover the cost of repairing or replacing water service lines and, even if it did, there’s typically a large deductible that must be paid first. Now, there is a simple way to avoid costly repairs to your water service line. Enroll in the Manchester Water Works Service Line Protection Plan and gain peace of mind knowing that if you suddenly have a leak, Manchester Water Works will take care of everything.

Guaranteed for an the introductory price of $75… Enroll in the Service Line Protection Plan and Manchester Water Works will take care of the repair and replacement of your leaking water service connection from the property line up to your shut off valve in the basement. If you have a leak from your water service, just call us, and we’ll handle it – for the low cost of just $75 annually. Our authorized service person will be dispatched to your home to take care of the problem.

Peace of Mind...  It’s easy to see why the Service Line Protection Plan is such a great value. Enroll Today! Enrolling in the Service Line Protection Plan is easy. You can pay the $75 annual fee by check, money order, or add it to your regular water bill. To enroll, call our customer service number at 1-603-624-6494 or on-line Enroll today, and you’ll never have to worry about expensive water line repairs again.

Eligibility… To be eligible for the Service Line Protection coverage, you must own or have a written legal responsibility and authority to provide maintenance for the water service line (and associated parts) to your residential dwelling (up to 2 unit multi-family). Customers on private lines are not eligible. The service line can be no greater than one (1) inch in diameter and must conform to the design standards of MWW’s Rules and Regulations. MWW reserves the right to deny plan coverage for any reason.

See Terms and Conditions

Sign Up Today for Service Line Protection! Call 1-603-624-6494

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