Automated collection is the removal of trash or recycling by a truck fitted with a mechanical arm and operated by a single individual.
By the end of 2020, the majority of municipal curbside trash service will be performed with automated collection technology. All municipal recycling service is already performed with this technology.
Municipal trash customers in areas that were part of the original automated collection pilot program must place trash in a City-approved cart to receive service.
Search your address below to determine if you are part of the original pilot program.
Frequently Asked Questions
Why is the City implementing automated collection for trash?
Automated collection increases worker safety, improves neighborhood aesthetics, and achieves efficiency gains. See the results of our pilot program for more details.
How do I acquire a City-approved trash cart?
See Trash Carts for Sale. Please note that a 50% discount for owners/tenants of single-family and two-family residences is now available.
I already have a green City of Manchester trash cart. Do I need to buy a new one?
No. Any trash cart previously acquired through the City is acceptable. These carts have a green body, black lid, wheels, and handles. On most, but not all, there is a City of Manchester seal on the side.
May I use a trash cart that was not acquired through the City of Manchester?
Any trash container placed for collection must be approved by the Department of Public Works, Highway Division, for style, size, color, and durability. If you wish to use a non-City container, you must contact the Highway Division no later than October 1, 2019, for an assessment.
How do I obtain a recycling cart or get an additional one?
Submit a Recycling Cart Request.
Where and how do I place trash carts for collection?
Please see Trash Collection for details.
What if I have more trash than will fit in my cart?
You have three options:
- Bring it to the Drop Off Facility (fees apply)
- Hold onto it until your next collection
- Arrange for an overflow collection (program starts December 1; rules and limitations apply)
If lack of space is a recurring problem, consider purchasing an additional cart. Remember, there is a maximum of two carts per unit (i.e., a single-family home may place up to two carts for collection; a two-family may place up to four carts).
What if I have a large trash item that does not fit in my cart?
Please see Bulky Items for options.
Do the trash carts come with a warranty?
Yes. All carts are warrantied against breakage due to defect for ten years from the date of manufacture.
Will my trash now be collected with an automated truck?
See map to determine whether your home or business is designated for automated trash collection. For logistical reasons, allies, one-way streets, and some adjacent neighborhoods will continue to be serviced with a semi-automated truck for the foreseeable future.
Are there penalties for not using a trash cart?
Yes. Anyone who places materials in violation of City ordinances or departmental regulations may be fined.
Where do I store my carts in between collection days?
Trash and recycling carts must be removed from the right-of-way after collection and stored on private property. Per ordinance (§91.66), no carts may be stored in the front yard, or forward of the building line, if there is other available outdoor space on the property.
Must I use municipal curbside trash service?
No. Your other options are to dispose of your trash for a fee at the Drop Off Facility, or to contract with a private hauler.