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Account Information

Customers needing information from the Tax Office have several options which are detailed below.

For many customers, using our Tax Account Online Access system provides most or all of the information desired, including account balance, billing history, the ability to make payments online, and the ability to print duplicate copies of the Original Real Estate bills mailed out to them.

However, customers needing information not available online should review the options listed below.  For fastest service, be sure to have the necessary information on hand.  Depending on what Information is needed; it may be available by telephone or by mail.  In certain cases the customer may need to appear in person at the Tax Office. 

Please see below for details.

Available Online Information

You can now Access Your Tax Account Online, including the option to pay your taxes online by credit card or electronic check.

You can also find out more information about your property by going to the new City Of Manchester NH Public GIS Map Viewer.

Your comments and concerns about tax information being online are welcomed. Please email them to us.


Information We Need From You

Finding your Tax Account IDFor fastest service, please locate your Tax Account Number (also called your Tax Account ID). This number is found on every tax bill and notice, usually in the upper right corner as shown.

So that we can properly fulfill your request, please be as specific as possible in providing:

  • Tax account number(s)
  • The tax year(s)
  • Property description (street address)
  • Owner name(s)


In Person

You may visit the Tax Office during normal business hours only.

To minimize time spent waiting in line, we recommend that if possible you time your visit to avoid these periods of higher activity:

  • First and last two days of the month  
  • Tax due dates (first week of July, mid-December) 
  • Monday mornings (or Tuesday mornings, when Monday is a holiday)
  • Friday mornings (or Thursday mornings, when Friday is a holiday)


By Telephone

We can provide limited tax information over the phone, and only during normal business hours.

Receipts and historical research are NOT available by telephone. See the section below on requesting information by mail.

NOTE: We cannot provide information about property assessments, owner name changes, or tax exemptions. You must contact the Assessors Office for this information.


By Mail

Receipts, lien release information, and historical account research services are available by mail.

Please visit our Information Request Form page to get a form that you can fill out and mail in.

**All mailed requests must include a stamped, self-addressed envelope for returning your information to you.

Most requests by mail are returned within just a few business days.