Introducing the Health Through Oral Wellness (HOW) Program
Effective 11/1/16, all City of Manchester employees, retirees, and their dependents who are on the NE Delta Dental Plan with the City will have the innovative Health Through Oral Wellness (HOW) program available to them!
This program extends additional preventive benefits to those who are at greater risk for oral disease. Benefit enhancements may include sealants for children and adults, greater frequency of cleanings (up to 4 cleanings per year), periodontal maintenance, fluoride treatments, oral health counseling and tooth decay susceptibility testing.
There are 3 steps to follow to enroll in the program and see if you are eligible for enhanced preventive benefits:
- Register for HOW by going to www.nedelta.com and clicking on the "HOW" icon (make sure to watch the video!).
- Take the free oral health risk assessment called "My Dental Score".
- Share your score with your Dentist and request he/she complete the Clinical Assessment for you (the result of the clinical assessment determine if you are eligible for additional preventive benefits).
Read the HOW Pocket Guide to get more information! You can also go to the HOW web site for more information.
If you have any questions or concerns regarding the program call Delta Dental Customer service at 603-223-1000 or 1-800-537-1715.
(Please know, any additional preventive benefits you may qualify for through the HOW program are subject to the City’s dental benefit plan design. These benefits are subject to the $1,500 calendar year maximum. Also, if your qualify for additional periodontal maintenance services under “Basic Restorative”, you will be responsible for the 40% coinsurance).
Urgent Care and Walk-in clinic Information
Health care costs are expensive enough, but there are ways you can pro-actively decrease your out of pocket costs! One way is of course to use the City's Compass Program, another way is to use Urgent Care Facilities and Walk-in Clinics rather than going to the emergency room for non-life threatening injuries or illnesses. This is especially beneficial if you are on the High Deductible Health Plan. If your on the HMO or POS, you will pay significantly less than the emergency room co-pay. Also, your waiting time will be much less at these clinics.
Most Urgent Care facilities like ConvenientMD can treat broken bones, sprains, cuts, burns, colds, flu, pneumonia, asthma attacks, etc. They can even give flu shots and do X-rays. Some also do minor surgical procedures. Visit your local Urgent Care facilities web site to see all they cover.
The New Hampshire Walk-in Centers, Urgent Care Center, Retail Health Clinics brochure shows you where the Urgent Care and Walk-in Clinics are located in New Hampshire!
Important Notice Regarding Retirees Under 65 and Disabled
If you are under 65 and disabled, and you are on Medicare Disability for 2 years (24 months) as outlined in the Medicare and You Handbook, please notify Benefits Coordinators at (603) 624-6543 because you will no longer be eligible to be on your current health plan. Also, if you are under the New Hampshire Retirement plan, please notify New Hampshire Retirement, this will affect your subsidy.
Important Notice Regarding Ex-Spouses on your Health/Dental Insurances
If you have your spouse on your Health and/or Dental Insurances, and you get divorced, you must notify HR/Benefits within 30 days of the Divorce. The ex-spouse cannot remain on your health and dental insurances once they are no longer your legal dependent.
Once you receive your Divorce Decree, send HR/Benefits a copy of the "Notice of Decision". Your ex-spouse must be removed from your health and dental insurances effective midnight on the last day of the month that your divorce was finalized. Your ex-spouse will be offered Cobra continuation of coverage rights.
If you do not notify HR/Benefits of your Divorce in a timely manner, the City does reserve the right to recoup any claims paid on behalf of the ex-spouse during the period they were no longer eligible to be on your health and/or dental insurances.
If you are a Fire/Police Retiree, you must also notify the New Hampshire Retirement System.