City of Manchester, NH Official Website

Coronavirus Covid-19 Updates

The Manchester Health Department has been following this public health issue since it was first reported in late 2019.

PLEASE CONTINUE TO FOLLOW THIS PAGE FOR UPDATES ABOUT COVID-19

Manchester EOC Situation Report 3/2 - 3/27

Published: 03/27/2020 1:42 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

Since then, the Manchester Emergency Operations Center has:

  • Developed and staffed a COVID-19 hotline for Manchester residents without a doctor, as well as critical workforces such as law enforcement and health care professionals.
    • The Hotline (668-1547) and will be open from 9:30 am-3:00 pm on Saturday (3/28/20), closed on Sunday (3/29/20), and open Monday (3/30/20) through Friday (4/3/20).
    • As of March 23, the Manchester Hotline has fielded 289 calls.
       
  • Stood up a mobile COVID-19 testing facility at the Armory in Manchester (see fig. 1).
    • In partnership with Manchester Health Department, Manchester Fire Department, Manchester Police Department, Elliot Health Systems, Catholic Medical Center, the New Hampshire Army National Guard, NH DHHS and American Medical Response.
    • As of March 18, based on guidance from the NH DHHS with concerns for limited quantities of Personal Protective Equipment and swabs for sampling, a targeted testing approach* was implemented, focusing on health care providers, first responders, and inpatient populations.
    • As of March 26, the mobile COVID-19 testing facility has tested 761 people.
       
  • Worked to mobilize the Greater Manchester Alternative Care Site at SNHU, which can serve up to 250 patients. Thousands of supplies, including beds, are provided by the City and area hospitals.
    • Partnership with MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H
    • As of March 27, there are 14 confirmed cases of COVID-19 in Manchester

Figure 1





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*March 18th – Guidance from NH DHHS change to targeted testing due to limited supplies, focusing on health care providers, first responders and inpatient populations

 

Figure 2

Update: Manchester EOC Timeline

Published: 03/27/2020 10:37 AM

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

March 5: The Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MPH, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

  • City of Manchester COVID-19 Hotline Calls: 
    • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider. 
    • As of March 18, 2020, based on guidance from the NH DHHS with concerns for limited quantities of Personal Protective Equipment and swabs for sampling, a more targeted testing approach* was implemented with a focus on health care providers, first responders, and inpatient populations at hospitals. The Hotline (668-1547) will remain open from 9:00 am-4:00 pm through Friday, March 27, 2020. 
    • Anticipated Direction: The Hotline is exploring whether there is a need to expand its function to more formally promote and accept phone calls from residents in the Greater Manchester area who are seeking support with basic needs, such as food access. If so, this effort would be conducted in coordination with 2-1-1NH. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MPH, MFD, MPD, Elliot, CMC, D-H (initially), NH Army National Guard, and AMR.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency sheltering.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 17: MANSD and Manchester Transit Authority begins delivering meals to nearly 6,000 school children in Manchester.

March 18: MPH receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 19: MANSD begins delivering supplies by bus stop to school children.

March 20: MPH receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 21: Manchester Health Department receives notice of 1 presumptive case of COVID-19 (6 total cases).

March 21 & 22: The Manchester EOC with the MPH, MFD, MPD, SNHU, the NH Army National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.

  • This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MPH, MPD, SNHU, and the NH Army National Guard.

March 22: MPH receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MPH receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 25:  MPH receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MPH receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

Manchester EOC Announces Updates to Hotline and Testing Site

Published: 03/26/2020 4:51 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. Testing supplies are extremely limited and in an effort to preserve much-needed resources, testing is targeted for symptomatic health care professionals, first responders, and other critical workforce in the community caring for people in high-risk groups. 

The City of Manchester COVID-19 Hotline will be available from 9:30 AM - 3:00 PM on Friday, March 27, Saturday, March 28, and Monday, March 30 through Friday, April 2. The hotline and testing site will be closed on Sunday, March 29.

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, stay home and call your doctor or health care provider with questions.

If you are sick and live in Manchester and do not have a doctor, OR you are a health care professional or first responder with symptoms, stay home and call the City of Manchester COVID-19 Hotline at 603-668-1547 with questions. Calls from Manchester residents for emergency assistance in accessing basic needs, such as food, can also be made to the Hotline. 

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

Manchester, Nashua Mayors Issue Joint COVID-19 Ask

Published: 03/23/2020 12:45 PM

Due to the increase of COVID-19 cases throughout the state, Manchester Mayor Joyce Craig and Nashua Mayor Jim Donchess are jointly asking Governor Sununu to direct all Granite Staters, with the exception of those providing essential services, to stay in their homes to prevent the further spread.

It's a critical time, and we all must do everything we can to slow the spread of COVID-19 in our cities and across the state.

"I understand this isn’t an easy decision, and this is an unprecedented situation we now find ourselves in. However, I believe this move is necessary to keep Granite Staters safe," said Mayor Joyce Craig. "The sooner everyone stays home, avoids unnecessary travel and non-essential activities, the better chance we have to flatten the curve and save lives."

"We are making this request based upon the advice of our local medical experts and our Public Health Department. For the health of the people in our community, we need to require work from home for non-essential employees, and we need to take all other reasonable precautions, to contain the spread of the coronavirus," said Mayor Jim Donchess. "Medical experts predict that if people are not physically separated, we may see hundreds of people sick and needing hospitalization -- more than the available hospital beds -- at the same time right in our community. We are seeking to do everything we can to reduce the likelihood of this possibility and to save lives."

Mayor Donchess and Mayor Craig want to thank everyone for all they have done to keep residents safe so far, and by continuing to work together, New Hampshire will make it through this difficult time.

Manchester EOC: Stay Home Whenever Possible

Published: 03/20/2020 4:20 PM

While the State of New Hampshire has not implemented a 100 percent work from home policy, the Manchester Emergency Operations Center (EOC) is strongly recommending Manchester residents stay home whenever possible, and only leave home for essential services.

In order to slow the spread of COVID-19 in our community, residents across New Hampshire are asked to do what they can to limit public interaction.

The Manchester EOC is encouraging everyone to work from home when possible, postpone non-essential shopping and trips, and avoid meetings and gatherings.

“The actions we are recommending are difficult but necessary,” said Mayor Joyce Craig. “The COVID-19 pandemic is a threat to our community, and it is upon all of us to do our part to save lives. I want to thank everyone for all they have done to keep residents safe so far, and by continuing to work together, we will make it through this difficult time.” 

“The only way we can get ahead of the spread of COVID-19 is if we all do our part,” said Director Anna Thomas, Manchester Health Department. “We’re asking everyone to monitor their health, stay home whenever possible and safely check in on neighbors.” 

“We are in a fight against COVID-19,” said Chief Dan Goonan, Manchester Fire Department. “Staying at home, especially when sick, and using proper precautions is the best way you can protect the community and keep your family safe.

“We would encourage the public to minimize their exposure by limiting their interactions in public,” said Chief Carlo Capano, Manchester Police Department. “The Manchester Police Department continues to work with our EOC and will provide the best possible services for our community.”

“Our medics are staying at work for you – they ask that you stay home for them and help limit the spread of the virus,” said Christopher Stawasz, Regional Director, American Medical Response. “AMR is ready to respond to any request for emergency medical services and reminds people to only call 9-1-1 for life-threatening medical emergencies.”

Some individuals are more at-risk to COVID-19 complications than others, including people 60 years or older, people with chronic medical conditions (such as heart disease, lung disease or diabetes, etc.), people with weakened immune systems, and pregnant women.

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. Testing supplies are extremely limited and in an effort to preserve much-needed resources, testing is targeted for symptomatic health care professionals, first responders, and other critical workforce in the community caring for people in high-risk groups. 

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, STAY HOME and CALL your doctor or health care provider with questions.

If you live in Manchester and do NOT have a doctor, STAY HOME and CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from Friday, March 20 through Friday, March 27 from 9:00 AM - 4:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

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Manchester To Begin Targeting COVID-19 Testing

Published: 03/19/2020 5:15 PM

The Manchester Emergency Operations Center (EOC) has announced today that our community will begin targeted testing for COVID-19, which is in accordance with an update to the current testing guidelines that are provided by the NH Department of Health and Human Services. Health care providers are determining who should be tested. 

COVID-19 testing supplies are extremely limited, and in an effort to preserve much-needed resources, priority will be given to symptomatic healthcare professionals, first responders, and other critical workforce in the community who are caring for people in high-risk groups. High-risk groups include older adults (60 years and older) and/or people with serious chronic conditions, such as heart disease, lung disease, and diabetes, for example. 

Most people will experience mild symptoms with COVID-19. People with mild symptoms and those who have been exposed and do not have symptoms will not be tested in accordance with these new guidelines. It is important for people in high-risk groups to contact their doctor early on in their symptoms for medical support. 

In order to reduce the spread of illness in the community, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, STAY HOME and CALL your doctor or health care provider with questions.

If you live in Manchester and do NOT have a doctor, STAY HOME and CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from Friday, March 20 through Friday, March 27 from 9:00 AM - 4:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

Manchester Launches COVID-19 Volunteer Website

Published: 03/19/2020 3:33 PM

The City of Manchester has received numerous phone calls and emails from citizens that want to know what they can do to help their community during the COVID-19  pandemic.

Due to this widespread community support, the City of Manchester developed a form for people to fill out who if people want to help with either a donation of time, money or resources. 

If a need arises that fits your options, someone will reach out to you.

“The support we’ve seen from across our community is incredible,” said Mayor Joyce Craig. “I want to thank everyone for all they’ve done over the last week. We are facing an unprecedented time in our city’s history, and many things are unknown. But, residents across the Queen City have stepped forward and offered help to our health care providers, our first responders, our students and more. It makes me so proud to be from Manchester.”

Individuals looking to donate time, services, resources or funding can visit the Manchester Emergency Operations Center Page, or visit: https://www.manchesternh.gov/Departments/Fire/Emergency-Center/COVID19-How-Can-I-Help

Residents with questions surrounding COVID-19 can direct them to COVID19@manchesternh.gov.

COVID-19 Update: March 18

Published: 03/19/2020 8:54 AM

A short time ago, the New Hampshire Department of Health and Human Services released the information that four individuals in Manchester have been diagnosed with COVID-19.

The New Hampshire Department of Health and Human Services and the City of Manchester Health Department will be working together to conduct a contact investigation, and any person who is identified as close contact to these individuals will be notified by a Public Health Nurse.

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you are sick, live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit our Emergency Operations Center Page

 

COVID-19 Update: March 17, 2020, 4:15 pm

Published: 03/17/2020 4:15 PM

The rapidly evolving COVID-19 situation has brought shock and tremendous change to the world, our country, the state, and right here in Manchester. On Monday afternoon, the Governor announced that all restaurants and bars in NH are required to serve patrons by takeout, delivery, and drive-through only, and banned gatherings of 50 people or more through April 7.

This unprecedented situation is posing difficult challenges to our local businesses, including the many restaurants, bars, theaters, art galleries, and more. At this time of uncertainty, I ask everyone to do what they can to help each other, and our local businesses.

Whether it’s buying a gift card to use at a later date, picking up takeout for lunch (and tipping your server generously), or pre-purchasing tickets for a show later this year or next -- there are small things we can all do to help our businesses while also staying safe.

Under the Governor's order, service industry employees affected by this temporary change will be able to qualify for unemployment benefits immediately. The State of New Hampshire is also working to set up a hotline and website for workers adversely affected by the COVID-19 pandemic.

In addition, the State of New Hampshire announced today they have officially submitted a request that the Administrator of the U.S. Small Business Association provides SBA Economic Injury Disaster Loans to small businesses. Sign up for their newsletter

If your business is currently disrupted by the COVID-19 situation, please alert the State of New Hampshire Office of Emergency Management by phone at 603-223-6169 or by email at jic@dos.nh.gov. Taking this step will help inform state officials of the current economic impact of this situation and potentially accelerate the availability of disaster loans.

Updates to City of Manchester Services due to COVID-19

Published: 03/16/2020 3:47 PM

In order to follow the Center for Disease Control guidelines and to keep city employees and Manchester residents safe, the City is limiting access to municipal buildings and person-to-person contact while still providing essential city services.

If members of the public need to access city services, the City of Manchester is asking individuals to call the department or utilize services online. Department-specific updates can be found below:

Tax Collector’s Office 
Effective at noon today, the Tax Collector’s Office has closed to walk-in traffic at their office at 1000 Elm Street, Suite 10. Individuals looking to interact with services (including car registration, real estate taxes) are asked to call 603-624-6575 or make a payment online. For more information, or to make a payment online, visit the Tax Collector's website

Manchester Transit Authority
At this point, the Manchester Transit Authority is operating at full capacity for city bus service. School buses and drivers are being utilized to deliver food and homework to students currently engaging in remote learning. For more information for city bus service, visit the MTA website 

Manchester School District
MSD will begin distributing food by buses starting tomorrow. Drivers should be aware that buses will be making frequent stops. Curriculum delivery - which may begin for some as soon as tomorrow - will utilize the same routes and stops. The routes can be found by going to www.mansd.org and clicking on your school

Department of Public Works
Currently, trash and recycling collection are operating as usual. The transfer station has updated their hours of operation this week and will be open Tuesday, March 17, Thursday, March 19 and Saturday, March 21 during their regular hours (7:30 am - 1 pm). The Department of Public Works building will be closed to the public, and residents are asked to call if they have questions (603-624-6444). For more information, visit the DPW website 

Manchester City Library 
Effective Tuesday, March 17, all Manchester Library locations will be closed to the public. The Library has currently removed all fines on all adult materials (fines on child and young adult materials were eliminated in 2018), and residents are asked to please keep all library materials at home until the Library re-opens. In addition, Library staff have made all online services available to the public. For more information, visit the library website 

William Cashin Senior Center
Effective today, the Cashin Senior Center is closed to the public. Staff will be contacting patrons and checking in on individuals who frequent the center. For information, call 603-624-6533 

Welfare Department
The Welfare Department is open to the public, however, In-person applications and appointments are being significantly restricted.  Residents should call the office at 624-6484 to speak to a Welfare Specialist regarding their circumstances.  Referrals to other area agencies will be made when appropriate. Those who need to apply and have access to the necessary technology will be directed to the online application available on their website.

City Clerks Office 
Effective today, the City Clerk’s Office is closed to walk-in traffic. Individuals looking to interact with services (including licensing and permits) are asked to call 603-624-6455 or make a payment online. Individuals who would like to drop off materials in-person can do so in the connector of City Hall (1 City Hall Plaza). A dropbox will be available, and a phone will also be on-site to connect with a staff member. For more information, please visit the City Clerk's website 

Health Department
Currently, the Health Department is closed to walk-in traffic. To contact the office, please call 603-624-6466, email health@manchesternh.gov or direct US Mail to 1528 Elm Street, Manchester, NH 03101. Health Clinics will continue as scheduled, along with other services; however, residents are encouraged to call first before coming to the Department. For more information, visit the Health Department website

Planning and Community Development Department 
Currently, the Planning & Community Development Department is closed to walk-in traffic. To contact the office, please call 603-624-6475, email pcd@manchesternh.gov or direct US Mail to 195 McGregor Street, Suite #201, Manchester, NH 03102. Code enforcement issues will be limited to life safety-related issues. A drop box has been set up in the lobby at 195 McGregor Street for customer deliveries. This Thursday’s (03/19/2020) Planning Board meeting has been postponed. New notices will be sent out once a new meeting date has been determined. For more information visit the Planning and Community Development website

Manchester Police Department
In an effort to protect both our officers and the public, we will be minimizing face to face contact whenever possible. The lobby of the MPD will remain open, but if police business is not urgent; we ask that you call rather than walk in. The number is 603-668-8711. The number of officers on the streets won’t change and emergency calls will be handled as usual. Officers will always respond to violence and crimes in progress, however, non-emergency calls will be addressed over the phone. MPD will have officers available to handle these reports and do follow-ups.

Manchester Fire Department
Safe Station will still be available for individuals seeking help from addiction. Non-emergency services such as inspections, payments, plan review or certificates of occupancy will be rescheduled or accepted at a later date. All Fire stations will remain open and fully staffed. Fire stations will be restricted to on-duty personnel only. For additional information, please call 603-669-2256.

Office of Youth Services
Currently, the Office of Youth Services is closed to walk-ins. They will continue to operate with services remotely. For questions, visit the OYS website or call 603-624-6470 

EOC Hotline Update
The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested for COVID-19, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.

To stay up-to-date, visit the City of Manchester Emergency Operations Page 

COVID-19 Update: March 15, 2020, 4:00 pm

Published: 03/15/2020 4:04 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested for COVID-19, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.


People at high risk for complications from COVID-19 are:

  • People 60 years or older;
  • People with chronic medical conditions, such as heart disease, lung disease or diabetes, for example.
  • People with weakened immune systems; and
  • Pregnant women.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.


The general public should continue to do the following to prevent illness and stay informed:

  • Stay home when you are sick and avoid close contact with people who are sick.
  • Call your doctor first if you need medical assistance and/or have any concerns. 
  • Wash your hands often with soap and water for at least 20 seconds or use a 60% or greater alcohol-based hand sanitizer.
  • Clean and disinfect frequently used objects and surfaces at home and in the workplace.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Temporarily replace the handshake, hugs and/or physical contact with a friendly wave.

 

To stay up-to-date, visit Manchester's EOC page

Manchester Transitions to Remote Learning, Reconfigures City Services

Published: 03/14/2020 4:52 PM

Tonight, the City of Manchester and the Manchester School District announced as of Monday, March 16, city operations are reconfiguring, and all public schools will be closed, with remote learning beginning on Tuesday, March 17.

City of Manchester Update: 
If members of the public need to access city services, the City of Manchester is asking individuals to call the department first or utilize services online.

Essential city services will still remain, including public safety, bus service, and trash collection. The Cashin Senior Center will close, while The Manchester City Library will remain open, but has canceled all library programming and meetings.

The March 17th Board of Mayor and Aldermen meeting will be postponed, and the City is working to transition meetings to an online platform. 

Manchester School District Update: 
Starting Monday, March 16, Manchester public schools will close. Beginning Tuesday, March 17, remote learning will begin, which includes both online and paper-based teaching. 

The Manchester School District will remain under this remote learning plan for two weeks, through at least March 27. The District has been preparing for this possibility and school district staff are working hard to coordinate the distribution of food and learning materials. Parents and guardians can expect further communication on these plans by Monday morning. For specific COVID-19 questions, direct them to covid19@mansd.org

Health Department Update:
The city is working with the state to test individuals who may have contracted COVID-19. It’s important to remind everyone that not everyone who feels ill needs to be tested, particularly if you have a mild illness. Health care providers determine who should be tested. 

However, if you are sick with a fever (100.4 degrees Fahrenheit) or higher, have shortness of breath, or cough, call your doctor or healthcare provider. 

If you do not have a doctor and live in Manchester, you can call our COVID-19 Hotline at 603-668-1547 until 8 pm tonight, and from 8 am to 8 pm tomorrow. If you do not have a doctor and do not live in Manchester, and are experiencing symptoms, call 2-1-1.

To stay up-to-date, visit 

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COVID-19 Update: March 14, 2020, 12:00pm

Published: 03/14/2020 12:05 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, Call your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, call the City of Manchester COVID-19 Hotline at 603-668-1547.

People at high risk for complications from COVID-19 are:

  • People 60 years or older;
  • People with chronic medical conditions, such as heart disease, lung disease or diabetes, for example. 
  • People with weakened immune systems; and
  • Pregnant women.

?If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit the City of Manchester Emergency Operations page.
 

COVID-19 Update: March 13, 2020, 6:00 pm

Published: 03/13/2020 5:58 PM

This evening, the Governor declared a state of emergency for the State of New Hampshire. As a result, the City of Manchester’s Emergency Operations Center is strongly recommending the immediate cancellation of all large gatherings and events until further notice. This includes, but not limited to, community, civic, public and leisure gatherings, faith-based events, sporting events with spectators, concerts, conventions, fundraisers, parades, fairs, festivals, and any similar event or activity. This recommendation is based on guidance from the Centers for Disease Control and Prevention (CDC). 

In addition, the CDC has released special recommendations for older adults (60 years or older) and/or people with existing serious medical conditions, such as heart disease, lung disease, and diabetes, for example. These recommendations include:

Canceling all gatherings and events that include a focus on these high-risk groups; and

Encouraging people in these high-risk groups to avoid large gatherings and limit any unnecessary travel.  Additional guidance from the CDC is available here

The general public should continue to do the following to prevent illness and stay informed:

  • Stay home when you are sick and avoid close contact with people who are sick.
  • Call your doctor first if you need medical assistance and/or have any concerns. 
  • Wash your hands often with soap and water for at least 20 seconds or use a 60% or greater alcohol-based hand sanitizer.
  • Clean and disinfect frequently used objects and surfaces at home and in the workplace.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Temporarily replace the handshake, hugs and/or physical contact with a friendly wave.

Follow all travel advisories and guidance from the Federal level

Stay up-to-date on the latest news and guidance regarding the current COVID19 situation within NH
Local updates specific to the City of Manchester are posted here  

State Wide COVID-19 Updates

Published: 03/09/2020 2:28 PM

The Centers for Disease Control and Prevention (CDC), the New Hampshire Department of Health and Human Services’, Division of Public Health Services (DPHS), and the Manchester Health Department are monitoring this rapidly developing situation. Information about this outbreak will be available at:

City of Manchester COVID- 19 Planning and Response

Published: 03/09/2020 2:08 PM

We are working around the clock with our partners to make sure that that we are as prepared as possible and that the public is informed with the most accurate information.

March 9: The Mayor and leadership from Manchester Fire, Health, Police, AMR, CMC, Elliot, Amoskeag Health, Manchester School District, Manchester Boston Regional Airport and NH Department of Health and Human Services; met with Congressman Chris Pappas and representatives from NH’s Congressional Delegation to discuss local preparedness needs and the forthcoming federal funding to combat COVID-19.

March 5:  All City departments met for a briefing on COVID 19 and to discuss and plan for possible service interruptions that may result from their public health issue.

March 4: Health System partners, first responders, School District and the Manchester Boston Regional Airport met to review our existing plans and anticipate future needs.

March 2: The City opened its MACE (Health Department Command Center) and the City opened its Emergency Operations Center (EOC) to assure that messaging with the public, partners and staff is coordinated and accurate.

February 3: The City Health Department provided briefings to the BMA and BOSC

During the month of February, Manchester Health and Fire have been meeting with local planning and response partners to discuss the existing response plans and latest development in the disease.

A novel coronavirus (COVID-19) has been identified as the cause of an outbreak of respiratory illness first detected in Wuhan City, Hubei Province, China, and which continues to expand. Cases have been identified in the United States, as well as many other countries.

Emergency Operations Center and Partners

Published: 03/09/2020 1:50 PM

Prior to 9/11/2001: The City and its partners, have been preparing and planning for a pandemic scenario, since prior to 9/11/2001. The events of that day spurred the development of local, regional and state plans to respond to infectious disease outbreaks and other public health emergencies.  Since that time, we have worked test these plans and make updates to assure that we are ready for emerging challenges. Since 2001, we have responded to: SARS, H1N1, Ebola, Hepatitis C and Hepatitis A to name a few. Also, as one of only 2 local health departments in NH, the Manchester Health Department routinely investigates communicable disease cases, monitors individuals and facilitates public health control measures on a daily basis.

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