City of Manchester, NH Official Website

Coronavirus Covid-19 Updates

The Manchester Health Department has been following this public health issue since it was first reported in late 2019.

PLEASE CONTINUE TO FOLLOW THIS PAGE FOR UPDATES ABOUT COVID-19

Manchester EOC Situation Report 3/2 - 5/30

Published: 05/30/2020 11:47 AM

Manchester Emergency Operations Center Situation Report
March 2, 2020 - May 29, 2020

 

 

 

 

 

 

 

 

 

 

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Continued staffing the Manchester Mobile Testing Site at the Armory for Manchester residents who are experiencing symptoms or are in a high-risk category.
    • 104 tests were completed accounting for over 1700 total tests to-date at this location. 
    • Testing at the Armory Site will not continue next week. However, testing is still available for anyone in the Greater Manchester area. For assistance with getting a COVID-19 test, call the Manchester Hotline (603-668-1547).
  • Additional on-site testing of senior public housing sites continued this week to prioritize high-risk groups and residents with mobility concerns. 
    • 80 tests were completed at three housing sites totaling to approximately 600 to-date. 
    • This testing was completed in partnership with Manchester EOC and the Manchester Housing and Redevelopment Authority. 
    • Plans for additional testing locations are being created/explored as resources allow. This will include neighborhood-based testing opportunities and additional senior housing. 
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for individuals seeking testing appointments, general questions related to COVID-19, and for assistance with basic needs, such as food. 
    • This week, the Hotline fielded approximately 200 incoming phone calls. 
    • Since beginning these services at the end of March 2020, 615 residents from 223 households have received some level of support with food, household supplies, and/or items for disease control such as thermometers and masks. 
    • In addition, the EOC has partnered with the Granite United Way Relief Fund to process 38 applications for financial assistance to-date. These financial resources are used to support rent/utility payments or purchasing other basic needs such as food and clothing.
  • Continued working with representatives from the State of New Hampshire to provide services to individuals living with homelessness, including state-funded restroom facilities, hand washing stations, food, and trash removal. 
    • In addition, the Manchester Police Department provided 24/7 police presence at the encampments and increased patrols in the surrounding neighborhoods.
    • Finally, the Manchester Fire Department and outreach workers continued services of the COVID Response Unit, providing infection control and safety measures. All of these services are provided at no cost to the City of Manchester. Several meetings were held to discuss transition planning for the encampments in June 2020.
  • The Manchester Health Department continues to proactively place weekly calls to long term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, staff at the Manchester Senior Services Department is reaching out to senior housing facilities. 
  • The Manchester EOC continued to contact local funeral homes for their PPE needs while receiving additional PPE to stay ahead of the long term care facility outbreaks in our community.
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.
  • The Manchester EOC is constantly monitoring the situation in our community as we start to flex open and make adjustments or plans to ensure everyone’s safety and compliance.

5/30 Update: EOC Timeline

Published: 05/30/2020 11:42 AM

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

May 29: NH DHHS announces 6 COVID-19 related deaths in New Hampshire, all Hillsborough County residents (238 total deaths). MHD receives notice of 32 presumptive cases of COVID-19 (1,141 total cases). 

May 28: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, 8 Hillsborough County residents, and one Rockingham County resident (232 total deaths). MHD receives notice of 42 presumptive cases of COVID-19 (1,109 total cases). 

May 27: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, 7 Hillsborough County residents, and two Rockingham County residents (223 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (1,065 total cases). 

May 26: NH DHHS announces 4 COVID-19 related deaths in New Hampshire, all Hillsborough County residents (210 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (1,051 total cases). 

May 25: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (214 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (1,044 total cases). 

May 24: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (209 total deaths). MHD receives notice of 28 presumptive cases of COVID-19 (1,026 total cases). 

May 23: NH DHHS announces 4 COVID-19 related deaths in New Hampshire, all Hillsborough County residents (208 total deaths). MHD receives notice of 25 presumptive cases of COVID-19 (1,000 total cases). 

May 22: NH DHHS announces 5 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, one Rockingham County resident, and one Merrimack County resident (204 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (975 total cases). 

May 21: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, eight Hillsborough County residents and one Rockingham County resident (199 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (955 total cases). 

May 20: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, five Hillsborough County residents and two Rockingham County residents, and one Strafford County resident (190 total deaths). MHD receives notice of 70 presumptive cases of COVID-19 (938 total cases). 

May 19: NH DHHS announces 10 COVID-19 related deaths in New Hampshire, seven Hillsborough County residents and three Rockingham County residents (182 total deaths). MHD receives notice of 24 presumptive cases of COVID-19 (869 total cases). 

May 18: MHD receives notice of 6 presumptive cases of COVID-19 (837 total cases). 

May 17: NH DHHS announces one COVID-19 related death in New Hampshire, one Hillsborough County resident (172 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (832 total cases). 

May 16: NH DHHS announces 12 COVID-19 related deaths in New Hampshire,ten Hillsborough County residents, one Rockingham County resident, and one Strafford County resident  (171 total deaths). MHD receives notice of 23 presumptive cases of COVID-19 (819 total cases). 

May 15: NH DHHS announces 8 COVID-19 related deaths in New Hampshire,six Hillsborough County residents and two Rockingham County residents (159 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (796 total cases). 

May 14: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (151 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (770 total cases). 

May 13: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, five Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (150 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (750 total cases). 

May 12: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, six Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (142 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (732 total cases). 

May 11: MHD receives notice of 30 presumptive cases of COVID-19 (714 total cases). 

May 10: NH DHHS announces 2 COVID-19 related deaths in New Hampshire, one Hillsborough County resident and one Merrimack County resident (133 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (684 total cases). 

May 9: NH DHHS announces 10 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, six Rockingham County residents, and one Merrimack County resident (131 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (670 total cases). 

May 8: NH DHHS announces 7 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, three Rockingham County residents, and one Merrimack County resident (121 total deaths). MHD receives notice of 29 presumptive cases of COVID-19 (659 total cases). 

May 7: NH DHHS announces 3 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident, and one Strafford County resident (114 total deaths). MHD receives notice of 28 presumptive cases of COVID-19 (630 total cases). 

May 6: NH DHHS announces 19 COVID-19 related deaths in New Hampshire, four Hillsborough County residents, 3 from Merrimack County, and 12 Rockingham County residents (111 total deaths). MHD receives notice of 34 presumptive cases of COVID-19 (602 total cases). 

May 5: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, and three Rockingham County residents and one Strafford County resident (92 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (568 total cases). 

May 4: The Manchester Mobile Testing site re-opens at the Armory. MHD receives notice of 22 presumptive cases of COVID-19 (553 total cases). 

May 3: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Rockingham County resident (86 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (529 total cases). 

May 2: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and two Rockingham County residents (84 total deaths). MHD receives notice of 27 presumptive cases of COVID-19 (508 total cases). 

May 1: NH DHHS announces nine COVID-19 related deaths in New Hampshire (81 total deaths). MHD receives notice of 26 presumptive cases of COVID-19 (481 total cases). 

April 30: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, three Rockingham County residents and one Strafford County resident (72 total deaths). MHD receives notice of 9 presumptive cases of COVID-19 (455 total cases). 

April 29: NH DHHS announces six COVID-19 related deaths in New Hampshire, one Hillsborough County resident, four Rockingham County residents and one Strafford County resident (66 total deaths). MHD receives notice of 11 presumptive cases of COVID-19 (446 total cases). 

April 28: MHD receives notice of 31 presumptive cases of COVID-19 (436 total cases). 

April 27: MHD receives notice of 13 presumptive cases of COVID-19 (405 total cases).  

April 26: MHD receives notice of 14 presumptive cases of COVID-19 (392 total cases).  

April 25: NH DHHS announces seven COVID-19 related deaths in New Hampshire, four Strafford County residents and three Hillsborough County Residents (60 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (377 total cases). 

April 24: NH DHHS announces two COVID-19 related deaths in New Hampshire, one one Rockingham County resident and one Strafford County resident (53 total deaths). MHD receives notice of 15 presumptive cases of COVID-19 (365 total cases). 

April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 

April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 

April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 

April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).

April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).

April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).

April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).

April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).

April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).

April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).

April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).

April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).

April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).

April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).

April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).

April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).

April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).

April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).

April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 

April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.

This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases).

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 19: MANSD begins delivering supplies by bus stop to school children.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor, and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health, and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

 

Prepare for Early Season Heat in the Midst of COVID-19

Published: 05/26/2020 12:55 PM

The Manchester Emergency Operations Center Asks Residents
to Prepare for Early Season Heat in the Midst of COVID19

The National Weather Service is forecasting an extended period of warm temperatures and increasing humidity beginning Wednesday, May 27 through Friday May 29. As this is the first extended warm period of the season, it is important to review best practices as it pertains to heat safety. These conditions may pose a health danger to the public, especially young children and elderly adults. Please pay special attention to the following information.


People tend to suffer heat-related illness when the body’s temperature control system is overloaded. Usually, the body cools itself by sweating, but in some cases sweating is not enough. When that happens, a person’s body temperature rises rapidly. Very high body temperatures can damage the brain and other vital organs.

Several factors affect the body’s ability to cool itself during extremely hot weather. When the humidity is high, sweat will not evaporate as quickly, preventing the body from releasing heat quickly. Other conditions that adversely affect temperature regulation include old age, obesity, fever, dehydration, heart disease, poor circulation, sunburn, and drug and alcohol abuse.

Understanding the inherent danger of extreme heat, health and emergency management officials are making the following recommendations:

DRINK PLENTY OF FLUIDS

  • Increase how much you drink regardless of your activity level. During heavy exercise in a hot environment, drink 2-4 glasses (i.e. 16-32 ounces) of cool fluid each hour. Plain water is the best fluid to drink since it is the easiest for your body to absorb. Don’t wait until you’re thirsty to drink more fluids. Remind others to drink enough water.
  • Avoid drinking very cold beverages (they can cause stomach cramps) and avoid alcoholic and caffeinated beverages (they make you lose more fluid). During hot weather, you will need to drink more liquid than your thirst indicates. This is especially true for persons over the age of 65.
  • (NOTE: If your doctor has prescribed a fluid-restricted diet or diuretics, you need to ask your doctor how much you should drink.)

REPLACE SALT & MINERALS

  • Heavy sweating removes salt and minerals from the body. These are necessary for you and need to be replaced. The easiest and safest way is to eat a balanced meal and drink fruit juice or a sports beverage. Do not take salt tablets unless directed by your doctor. If you are on a low-salt diet, ask your doctor what to eat or drink, especially before drinking a sports beverage.


WEAR APPROPRIATE CLOTHING & SUNSCREEN

  • Wear lightweight, light-colored, loose-fitting clothing. In the hot sun, a wide-brimmed hat will provide shade and keep the head cool. Use sunscreens that have a sun protection factor (SPF) of 15 or higher. Apply the sunscreen 30 minutes before going outdoors and reapply according to package instructions. Sunscreen protects you from sunburn, which can affect your body’s ability to cool itself and causes a loss of body fluids.


STAY COOL INDOORS

  • The best way to beat the heat is to stay in air-conditioned areas. If you do not have an air conditioner, consider visiting a shopping mall for a few hours. ***It is important that all people who are out in public wear a mask or face covering and maintain proper social distancing to protect each other from potential exposure to COVID-19***.
  • For other recreational ideas and resources, please visit the Manchester website
  • Note: Some options may not be available due to COVID-19, please call ahead
  • While an electric fan may be useful to increase comfort and to draw cool air into your home at night, it should not be your primary cooling device during a heat wave. When the temperature is in the high 90’s or above, a fan will NOT prevent heat-related illness. Taking a cool shower or bath is also an effective way to cool off.


SCHEDULE OUTDOOR ACTIVITIES CAREFULLY

  • If you must be out in the heat, plan your activities so that you are outdoors before 10:00 a.m. or in the evening after 6:00 p.m. While outdoors, rest frequently in a shady area. Resting periodically will give your body’s thermostat a chance to recover. If exertion in the heat makes your heart pound and leaves you gasping for breath, STOP all activity; get into a cool area and rest. Also, you should rest if you become lightheaded, confused, weak or faint.


USE THE BUDDY SYSTEM

  • When working in the heat, monitor the condition of your co-workers and have someone do the same for you. Heat-induced illness can cause a person to become confused or lose consciousness.
  • If you are 65 years or older, have a friend or relative call to check on you twice a day during a period of extended heat. If you know any people in this age group, check on them at least twice a day.
  • **Avoid in-person visits unless absolutely necessary and in doing so, please wear a cloth mask and wash your hands**
  • Those at greatest risk of heat-related illness include:
    • (1) infants up to 4-years of age
    • (2) people age 65 or older
    • (3) people who are overweight
    • (4) people who overexert during work or exercise 
    • (5) people who are ill or on certain medications.

USE COMMON SENSE AND STAY INFORMED

  • Avoid hot foods and heavy meals – they add heat to your body. Do not leave infants or pets in a parked car. Dress infants in cool, loose clothing and make sure they drink enough liquids. Give your pet(s) plenty of fresh water and leave the water in a shady area. NEVER leave a child or pet in a vehicle, not even for a minute!
  • Stay updated on local weather forecasts so you can plan activities safely when it’s hot outside. Check local media outlets for heat advisories and warnings issued by the National Weather Service. Sign up for weather alerts to your phone or email (Note: These are 3rd party Apps and some may not be free)


BE ALERT FOR HEATSTROKE AND HEAT EXHAUSTION

  • Both of these ailments occur when your body becomes unable to control its temperature; your body’s temperature rises quickly, the sweating mechanism fails, and the body is unable to cool down. If emergency treatment is not taken quickly, death or permanent disability can occur. Warning signs of heatstroke and heat exhaustion can include hot dry skin, rapid pulse, throbbing, headache, dizziness, nausea, confusion, paleness, and unconsciousness. Call 911 should these symptoms occur.


OTHER RESOURCES

Manchester EOC Situation Report 3/2 - 3/27

Published: 05/23/2020 9:11 AM

Manchester Emergency Operations Center Situation Report
March 2, 2020 - May 22, 2020

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Continued staffing the Manchester Mobile Testing Site at the Armory for Manchester residents who are experiencing symptoms or are in a high-risk category.
    • 327 tests were completed accounting for over 1600 total tests to-date at this location. 
    • Testing at the Armory Site will continue next week with an average of 65 tests per day.
  • Additional on-site testing of senior public housing sites continued this week to prioritize high-risk groups and residents with mobility concerns. 
    • 242 tests were completed at four housing sites totaling to over 520 to-date. 
    • Three additional sites will be provided with testing this week. 
    • This testing was completed in partnership with Manchester EOC and the Manchester Housing and Redevelopment Authority. Plans for additional testing locations are being created/explored as resources allow.
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for individuals seeking testing appointments at the Armory testing site, general questions related to COVID-19, and for assistance with basic needs, such as food. 
    • This week, the Hotline fielded approximately 300 incoming phone calls. 
    • Since beginning these services at the end of March 2020, 550 residents from 201 households have received some level of support with food, household supplies, and/or items for disease control such as thermometers and masks. 
    • In addition, the EOC has partnered with the Granite United Way Relief Fund to process 30 applications for financial assistance to-date. These financial resources are used to support rent/utilities payments or purchasing other basic needs such as food and clothing.
  • Continued working with representatives from the State of New Hampshire to provide services to individuals living with homelessness, including state-funded restroom facilities, hand washing stations, food, and trash removal. 
    • In addition, the Manchester Police Department provided 24/7 police presence at the encampments and increased patrols in the surrounding neighborhoods.
    • Finally, the Manchester Fire Department and outreach workers continued services of the COVID Response Unit, providing infection control and safety measures. All of these services are provided at no cost to the City of Manchester. Several meetings were held to discuss transition planning for the encampments in June 2020.
  • The Manchester Health Department continues to proactively place weekly calls to long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, the staff at the Manchester Senior Services Department is reaching out to senior housing facilities. 
  • The Manchester EOC continued to contact local funeral homes for their PPE needs while receiving additional PPE to stay ahead of the long term care facility outbreaks in our community
  • Remained in contact with the state regarding the status of the SNHU Alternative Care Site, and began discussions of how we will move forward with demobilization with regard to the future need if a second wave does surface
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.
  • We are constantly monitoring the situation in our community as we start to flex open and make adjustments or plans to ensure everyone’s safety and compliance

5/23 Update: Manchester EOC Timeline

Published: 05/23/2020 9:09 AM

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

May 22: NH DHHS announces 5 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, one Rockingham County resident, and one Merrimack County resident (204 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (975 total cases). 

May 21: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, eight Hillsborough County residents and one Rockingham County resident (199 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (955 total cases). 

May 20: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, five Hillsborough County residents and two Rockingham County residents, and one Strafford County resident (190 total deaths). MHD receives notice of 70 presumptive cases of COVID-19 (938 total cases). 

May 19: NH DHHS announces 10 COVID-19 related deaths in New Hampshire, seven Hillsborough County residents and three Rockingham County residents (182 total deaths). MHD receives notice of 24 presumptive cases of COVID-19 (869 total cases). 

May 18: MHD receives notice of 6 presumptive cases of COVID-19 (837 total cases). 

May 17: NH DHHS announces one COVID-19 related death in New Hampshire, one Hillsborough County resident (172 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (832 total cases). 

May 16: NH DHHS announces 12 COVID-19 related deaths in New Hampshire,ten Hillsborough County residents, one Rockingham County resident, and one Strafford County resident  (171 total deaths). MHD receives notice of 23 presumptive cases of COVID-19 (819 total cases). 

May 15: NH DHHS announces 8 COVID-19 related deaths in New Hampshire,six Hillsborough County residents and two Rockingham County residents (159 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (796 total cases). 

May 14: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (151 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (770 total cases). 

May 13: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, five Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (150 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (750 total cases). 

May 12: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, six Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (142 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (732 total cases). 

May 11: MHD receives notice of 30 presumptive cases of COVID-19 (714 total cases). 

May 10: NH DHHS announces 2 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Merrimack County resident (133 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (684 total cases). 

May 9: NH DHHS announces 10 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, six Rockingham County residents, and one Merrimack County resident (131 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (670 total cases). 

May 8: NH DHHS announces 7 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, three Rockingham County residents, and one Merrimack County resident (121 total deaths). MHD receives notice of 29 presumptive cases of COVID-19 (659 total cases). 

May 7: NH DHHS announces 3 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident, and one Strafford County resident (114 total deaths). MHD receives notice of 28 presumptive cases of COVID-19 (630 total cases). 

May 6: NH DHHS announces 19 COVID-19 related deaths in New Hampshire, four Hillsborough County residents, 3 from Merrimack County, and 12 Rockingham County residents (111 total deaths). MHD receives notice of 34 presumptive cases of COVID-19 (602 total cases). 

May 5: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, and three Rockingham County residents and one Strafford County resident (92 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (568 total cases). 

May 4: The Manchester Mobile Testing site re-opens at the Armory. MHD receives notice of 22 presumptive cases of COVID-19 (553 total cases). 

May 3: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Rockingham County resident (86 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (529 total cases). 

May 2: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and two Rockingham County residents (84 total deaths). MHD receives notice of 27 presumptive cases of COVID-19 (508 total cases). 

May 1: NH DHHS announces nine COVID-19 related deaths in New Hampshire (81 total deaths). MHD receives notice of 26 presumptive cases of COVID-19 (481 total cases). 

April 30: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, three Rockingham County residents and one Strafford County resident (72 total deaths). MHD receives notice of 9 presumptive cases of COVID-19 (455 total cases). 

April 29: NH DHHS announces six COVID-19 related deaths in New Hampshire, one Hillsborough County resident, four Rockingham County residents and one Strafford County resident (66 total deaths). MHD receives notice of 11 presumptive cases of COVID-19 (446 total cases). 

April 28: MHD receives notice of 31 presumptive cases of COVID-19 (436 total cases). 

April 27: MHD receives notice of 13 presumptive cases of COVID-19 (405 total cases).  

April 26: MHD receives notice of 14 presumptive cases of COVID-19 (392 total cases).  

April 25: NH DHHS announces seven COVID-19 related deaths in New Hampshire, four Strafford County residents, and three Hillsborough County Residents (60 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (377 total cases). 

April 24: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Rockingham County resident, and one Strafford County resident (53 total deaths). MHD receives notice of 15 presumptive cases of COVID-19 (365 total cases). 

April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident, and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 

April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents, and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 

April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 

April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).

April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).

April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).

April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents, and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).

April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident, and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).

April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents, and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).

April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).

April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).

April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).

April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).

April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).

April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).

April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).

April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).

April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).

April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 

April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals. This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases). 

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 19: MANSD begins delivering supplies by bus stop to school children.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor, and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health, and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

 

Manchester EOC Situation Report 3/2-5/16

Published: 05/16/2020 10:40 AM

Manchester Emergency Operations Center Situation Report
March 2, 2020 - May 16, 2020


On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19. 

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Continued staffing the Manchester Mobile Testing Site at the Armory for Manchester residents who are experiencing symptoms or are in a high-risk category. 277 tests were completed. Testing at the Armory Site will continue this week with an average of 60 tests per day.
  • Additional on-site testing of senior public housing sites began this week to prioritize high-risk groups and residents with mobility concerns. 133 tests were completed at three housing sites. Four additional sites will be provided with testing this week. This testing was completed in partnership with Manchester EOC and the Manchester Housing and Redevelopment Authority.
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for individuals seeking testing appointments at the Armory testing site, general questions related to COVID-19, and assistance with basic needs, such as food. This week, the Hotline fielded 510 incoming phone calls.
  • Continued working with representatives from the State of New Hampshire to provide services to individuals living with homelessness, including state-funded restroom facilities, hand washing stations, food, and trash removal. In addition, the Manchester Police Department provided 24/7 police presence at the encampments and increased patrols in the surrounding neighborhoods. Finally, the Manchester Fire Department and outreach workers launched a COVID Response Unit, providing infection control and safety measures. All of these services are provided at no cost to the City of Manchester.
  • Continued weekly communication with local funeral homes and provided PPE as needed to ensure their safety. 
  • The Manchester Health Department continues to proactively place weekly calls to long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, the staff at the Manchester Senior Services Department is reaching out to senior housing facilities.
  • Coordinated supplies to other various agencies, city departments, and local partners as New Hampshire continues to slowly open back up, to ensure businesses and organizations can be as prepared as possible
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.

In addition, we’re is asking any organization who is selling gloves, cleaning products, hand sanitizer, and various supplies to please notify the Manchester EOC (eoc@manchesternh.gov). The Manchester EOC is not looking for donations at this time, but with many businesses and restaurants beginning to reopen, many people are looking to purchase products, and don’t know where to go.

5/16 Update: Manchester EOC Timeline

Published: 05/16/2020 10:37 AM

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

May 15: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, six Hillsborough County residents, and two Rockingham County residents (159 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (796 total cases). 

May 14: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (151 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (770 total cases). 

May 13: NH DHHS announces 8 COVID-19 related deaths in New Hampshire, five Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (150 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (750 total cases). 

May 12: NH DHHS announces 9 COVID-19 related deaths in New Hampshire, six Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (142 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (732 total cases). 

May 11: MHD receives notice of 30 presumptive cases of COVID-19 (714 total cases). 

May 10: NH DHHS announces 2 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Merrimack County resident (133 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (684 total cases). 

May 9: NH DHHS announces 10 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, six Rockingham County residents, and one Merrimack County resident (131 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (670 total cases). 

May 8: NH DHHS announces 7 COVID-19 related deaths in New Hampshire, three Hillsborough County residents, three Rockingham County residents, and one Merrimack County resident (121 total deaths). MHD receives notice of 29 presumptive cases of COVID-19 (659 total cases). 

May 7: NH DHHS announces 3 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident, and one Strafford County resident (114 total deaths). MHD receives notice of 28 presumptive cases of COVID-19 (630 total cases). 

May 6: NH DHHS announces 19 COVID-19 related deaths in New Hampshire, four Hillsborough County residents, 3 from Merrimack County, and 12 Rockingham County residents (111 total deaths). MHD receives notice of 34 presumptive cases of COVID-19 (602 total cases). 

May 5: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, and three Rockingham County residents and one Strafford County resident (92 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (568 total cases). 

May 4: The Manchester Mobile Testing site re-opens at the Armory. MHD receives notice of 22 presumptive cases of COVID-19 (553 total cases). 

May 3: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Rockingham County resident (86 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (529 total cases). 

May 2: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and two Rockingham County residents (84 total deaths). MHD receives notice of 27 presumptive cases of COVID-19 (508 total cases). 

May 1: NH DHHS announces nine COVID-19 related deaths in New Hampshire (81 total deaths). MHD receives notice of 26 presumptive cases of COVID-19 (481 total cases). 

April 30: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, three Rockingham County residents and one Strafford County resident (72 total deaths). MHD receives notice of 9 presumptive cases of COVID-19 (455 total cases). 

April 29: NH DHHS announces six COVID-19 related deaths in New Hampshire, one Hillsborough County resident, four Rockingham County residents and one Strafford County resident (66 total deaths). MHD receives notice of 11 presumptive cases of COVID-19 (446 total cases). 

April 28: MHD receives notice of 31 presumptive cases of COVID-19 (436 total cases). 

April 27: MHD receives notice of 13 presumptive cases of COVID-19 (405 total cases).  

April 26: MHD receives notice of 14 presumptive cases of COVID-19 (392 total cases).  

April 25: NH DHHS announces seven COVID-19 related deaths in New Hampshire, four Strafford County residents and three Hillsborough County Residents (60 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (377 total cases). 

April 24: NH DHHS announces two COVID-19 related deaths in New Hampshire, one one Rockingham County resident and one Strafford County resident (53 total deaths). MHD receives notice of 15 presumptive cases of COVID-19 (365 total cases). 

April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 

April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 

April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 

April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).

April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).

April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).

April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).

April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).

April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).

April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).

April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).

April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).

April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).

April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).

April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).

April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).

April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).

April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).

April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 

April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals. This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH National Guard.

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases). 

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 19: MANSD begins delivering supplies by bus stop to school children.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

 

Free COVID-19 Tests for Greater Manchester Residents

Published: 05/14/2020 12:11 PM

The City of Manchester Emergency Operations Center (EOC) announced today that continued testing will be offered through Wednesday, May 20th for Greater Manchester residents who are either symptomatic OR are in a high risk group. This test will tell you if you are currently positive for a COVID-19 infection. It is NOT an antibody test, which will tell you if you have previously had the virus.

Call the Manchester COVID-19 Hotline at 603-668-1547 for a free screening and testing appointment. The Hotline is open Monday-Friday from 9:00am - 3:00pm.

High risk groups include:

  • People with chronic conditions (such as heart disease, diabetes, lung disease, asthma, kidney disease, liver disease);
  • People who are immunocompromised (impaired or weakened immune system);
  • People who are 60 years of age or older; and
  • People who are primary caregivers of high risk individuals.

NH residents who do NOT live in the Greater Manchester area should call 2-1-1 or visit NH DHHS Website for an online testing registration form.

                                                              

For additional COVID-19 information and resources:

Manchester EOC Situation Report 3/2-5/8

Published: 05/08/2020 4:02 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19. 

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Re-opening the Manchester Mobile Testing Site at the Armory for Manchester residents who are experiencing symptoms or are in a high-risk category. 163 tests were completed. Testing at the Armory Site will continue next week.
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for individuals seeking testing appointments at the Armory testing site, general questions related to COVID-19 and for assistance with basic needs, such as food.
  • Continued working with representatives from the State of New Hampshire to provide services to individuals living with homelessness, including state-funded restroom facilities, hand washing stations, food, and trash removal. In addition, the Manchester Police Department provided 24/7 police presence at the encampments, and increased patrols in the surrounding neighborhoods. Finally, the Manchester Fire Department and outreach workers launched a COVID Response Unit, providing infection control and safety measures. All of these services are provided at no cost to the City of Manchester.
  • The Manchester Health Department continues to proactively place weekly calls to long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, staff at the Manchester Senior Services Department is reaching out to senior housing facilities.
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.

###

5/8 Update: Manchester EOC Timeline

Published: 05/08/2020 3:56 PM

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

May 8: NH DHHS announces 7 COVID-19 related deaths in New Hampshire (121 deaths total)

May 7: NH DHHS announces 3 COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident, and one Strafford County resident (114 total deaths). MHD receives notice of 28 presumptive cases of COVID-19 (630 total cases). 

May 6: NH DHHS announces 19 COVID-19 related deaths in New Hampshire, four Hillsborough County residents, 3 from Merrimack County, and 12 Rockingham County residents (111 total deaths). MHD receives notice of 34 presumptive cases of COVID-19 (602 total cases). 

May 5: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, and three Rockingham County residents and one Strafford County resident (92 total deaths). MHD receives notice of 16 presumptive cases of COVID-19 (568 total cases). 

May 4: The Manchester Mobile Testing site re-opens at the Armory. MHD receives notice of 22 presumptive cases of COVID-19 (553 total cases). 

May 3: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and one Rockingham County resident (86 total deaths). MHD receives notice of 18 presumptive cases of COVID-19 (529 total cases). 

May 2: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, and two Rockingham County residents (84 total deaths). MHD receives notice of 27 presumptive cases of COVID-19 (508 total cases). 

May 1: NH DHHS announces nine COVID-19 related deaths in New Hampshire (81 total deaths). MHD receives notice of 26 presumptive cases of COVID-19 (481 total cases). 

April 30: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, three Rockingham County residents and one Strafford County resident (72 total deaths). MHD receives notice of 9 presumptive cases of COVID-19 (455 total cases). 

April 29: NH DHHS announces six COVID-19 related deaths in New Hampshire, one Hillsborough County resident, four Rockingham County residents and one Strafford County resident (66 total deaths). MHD receives notice of 11 presumptive cases of COVID-19 (446 total cases). 

April 28: MHD receives notice of 31 presumptive cases of COVID-19 (436 total cases). 

April 27: MHD receives notice of 13 presumptive cases of COVID-19 (405 total cases).  

April 26: MHD receives notice of 14 presumptive cases of COVID-19 (392 total cases).  

April 25: NH DHHS announces seven COVID-19 related deaths in New Hampshire, four Strafford County residents and three Hillsborough County Residents (60 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (377 total cases). 

April 24: NH DHHS announces two COVID-19 related deaths in New Hampshire, one one Rockingham County resident and one Strafford County resident (53 total deaths). MHD receives notice of 15 presumptive cases of COVID-19 (365 total cases). 

April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 

April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 

April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 

April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).

April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).

April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).

April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).

April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).

April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).

April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).

April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).

April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).

April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).

April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).

April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).

April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).

April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).

April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).

April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 

April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals. This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases).. 

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 19: MANSD begins delivering supplies by bus stop to school children.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

Mayor Craig, Volunteer NH Announce Partnership to Connect Manchester Community with Volunteer Opportunities

Published: 05/07/2020 12:01 PM

Today, Mayor Joyce Craig announced a partnership with Volunteer NH to connect volunteers with nonprofits serving the Manchester community.

“The COVID-19 pandemic has put tremendous strain on our city and many families are struggling. But in response, we have seen an outpouring of support from community members who want to help their neighbors get through this hard time,” said Mayor Joyce Craig. “Hundreds of people have signed up to volunteer, and we are excited to partner with Volunteer NH to find meaningful ways for them to give back right here in Manchester.” 

Volunteer NH will roll out a Manchester-specific volunteer opportunity portal within their existing network Get Connected database where individuals can look for constantly-updating volunteer opportunities.

“There are so many people who want to help the community through the COVID-19 pandemic, but they don’t know where to start. We are happy to be partnering with Mayor Craig to help connect volunteers with organizations that are doing important work for Manchester,” added Gretchen Stallings, Volunteer NH Executive Director.

Everyone who signed up to volunteer for COVID-19 relief will be contacted by coordinators through Volunteer NH to match them with organizations in Manchester looking for help.

Organizations that have volunteer needs can sign up on the Volunteer NH website. For additional questions, please email mayor@manchesternh.gov

Free COVID-19 Tests for Greater Manchester Residents

Published: 05/06/2020 5:53 PM

Today, The City of Manchester Emergency Operations Center (EOC) announced that expanded testing will be offered for Greater Manchester residents who are either symptomatic or are in a high-risk group. 

Call the Manchester COVID-19 Hotline at 603-668-1547 for a free screening and testing appointment. The Hotline is open Monday-Friday from 9:00 am - 3:00 pm. 

High-risk groups include:

  • People with chronic conditions (such as heart disease, diabetes, lung disease, asthma, kidney disease, liver disease); 
  • People who are immunocompromised (impaired or weakened immune system); 
  • People who are 60 years of age or older; and
  • People who are primary caregivers of high-risk individuals.

NH residents who do not live in the Greater Manchester area should call the NH DHHS Coordinating Office for Testing at 603-271-5980 or 2-1-1. 
 

For additional COVID-19 information and resources: 

Manchester EOC Situation Report 3/2-5/1

Published: 05/01/2020 4:54 PM

Manchester Emergency Operations Center Situation Report
March 2, 2020 - May 1, 2020

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19. 

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Worked with representatives from the State of New Hampshire to provide services to individuals living with homelessness, including state-funded restroom facilities, hand washing stations, food, and trash removal. In addition, the Manchester Police Department was awarded a Justice Assistance Grant, funding 24/7 police presence at the encampments, and increased patrols in the surrounding neighborhoods. Finally, the Manchester Fire Department and outreach workers have established a COVID Response Unit, providing infection control and safety measures. All of these services will be provided at no cost to the City of Manchester.
  • An announcement was made that the Manchester Mobile Testing Site at the Armory will reopen from May 4th through May 8th for Manchester residents who do NOT have a doctor and are experiencing symptoms. In addition, outreach is being conducted to essential workers, such as supermarket staff and childcare workers, who would like to be tested.  
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. This week, protocols were established to begin taking calls from individuals who are seeking testing for COVID-19 at the Armory testing site. 
  • The Manchester Health Department continues to proactively place weekly calls to long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, staff at the Manchester Senior Services Department is reaching out to senior housing facilities.
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.

5/1 Update: Manchester EOC Timeline

Published: 05/01/2020 4:25 PM

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

May 1: NH DHHS announces nine COVID-19 related deaths in New Hampshire (81 total deaths). 

April 30: NH DHHS announces six COVID-19 related deaths in New Hampshire, two Hillsborough County residents, three Rockingham County residents and one Strafford County resident (72 total deaths). MHD receives notice of 9 presumptive cases of COVID-19 (455 total cases). 

April 29: NH DHHS announces six COVID-19 related deaths in New Hampshire, one Hillsborough County resident, four Rockingham County residents and one Strafford County resident (66 total deaths). MHD receives notice of 11 presumptive cases of COVID-19 (446 total cases). 

April 28: MHD receives notice of 31 presumptive cases of COVID-19 (436 total cases). 

April 27: MHD receives notice of 13 presumptive cases of COVID-19 (405 total cases).  

April 26: MHD receives notice of 14 presumptive cases of COVID-19 (392 total cases).  

April 25: NH DHHS announces seven COVID-19 related deaths in New Hampshire, four Strafford County residents and three Hillsborough County Residents (60 total deaths). MHD receives notice of 12 presumptive cases of COVID-19 (377 total cases). 

April 24: NH DHHS announces two COVID-19 related deaths in New Hampshire, one one Rockingham County resident and one Strafford County resident (53 total deaths). MHD receives notice of 15 presumptive cases of COVID-19 (365 total cases). 

April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 

April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 

April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 

April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).

April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).

April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).

April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).

April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).

April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).

April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).

April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).

April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).

April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).

April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).

April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).

April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).

April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).

April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).

April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 

April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.

This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases).. 

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 19: MANSD begins delivering supplies by bus stop to school children.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

 

Manchester EOC Announces Re-Opening of Mobile Testing Site on May 4th

Published: 05/01/2020 1:42 PM

Today, the Manchester Emergency Operations Center (EOC) announced that it will reopen the mobile testing site at the Armory, starting Monday, May 4th through Friday, May 8th. 

The testing site is being established for Greater Manchester residents who are sick and do not have a doctor. Additional outreach and testing will be provided at the mobile site for essential workers who are sick and do not have a doctor, such as workers at childcare agencies, supermarkets, and restaurants. Testing appointments are required.

If Manchester residents are sick and do not have a doctor: 

  • Call the City of Manchester COVID-19 Hotline at 603-668-1547 to be screened for testing and get an appointment. The Hotline is available Monday through Friday, from 9:00 am to 3:00 pm.
  • If you are a Greater Manchester resident BUT you have a doctor, please call your doctor directly to ask about testing.
  • If you believe you are experiencing life-threatening symptoms, call 9-1-1.

If you do not live in Manchester, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7. There are several testing sites being established by the NH DHHS across the State.

### 

EOC, Parks, & Police Remind Residents to Spend Time Outdoors Responsibly

Published: 05/01/2020 9:32 AM

With nice weather in the forecast this weekend, the Manchester Emergency Operations Center, Parks and Recreation Division, Police Department, and the School District would like to remind residents and visitors to practice social and physical distancing when heading outdoors. 

As a reminder, all playground equipment and hard courts, including basketball, tennis, pickleball, and soccer mini-pitch, are closed. In accordance with Governor Sununu's Emergency Order #17, the Derryfield Country Club golf course, disc golf courses, and Crystal Lake Beach are also closed through May 4.

If you visit parks and fields, please observe the 6-foot social distancing recommendations. Manchester Police will be paying special attention to these locations and reminding people of the safety protocols regarding COVID-19.

“We would ask for the public’s cooperation during these trying times and ask that they respect the city’s rules regarding the use of city parks and fields,” says Manchester Police Chief Carlo Capano,” We want to encourage the public to get out and enjoy the fresh air and exercise, but we just want them to do it safely.”

Open spaces and trails remain open for exercise and fresh air. 

While the Manchester EOC is recommending individuals stay home as much as possible if you do enjoy outdoor spaces this weekend, the Manchester EOC and Parks Department want to remind residents:

  • Wear a cloth face mask
  • Do not use parks or trails if you are exhibiting symptoms of COVID-19
  • Observe the minimum recommended social distancing of 6 feet from other people at all times
  • Share the trail and warn other trail users of your presence as you pass
  • Be prepared for limited access to public restrooms or water fountains

Manchester Leaders Release Community Letter on Homelessness

Published: 04/30/2020 11:26 AM

April 30, 2020

The COVID-19 pandemic is turning our world upside down, and for those experiencing homelessness, the coronavirus outbreak represents a significant health risk.       

Cities across the country are grappling with this difficult issue, and Manchester is no exception. Our city is home to the largest emergency homeless shelter in the state, Families in Transition/New Horizons, which was already facing issues of overcrowding before this pandemic began. As a result, the Manchester Emergency Operations Center (EOC) has been working tirelessly with FIT/New Horizons to address concerns facing our homeless population at the shelter. 

To comply with the Center for Disease Control’s (CDC) social distancing recommendations at the shelter, the Manchester EOC is helping FIT/New Horizons on opening two additional temporary locations for individuals experiencing homelessness – the former St. Casimir School and Angie’s Place. We’d like to thank the State EOC and the NH National Guard for their work to help clean, sanitize, and set up both sites. 

In addition, the State opened a temporary facility in Laconia for people experiencing homelessness who have tested positive for COVID-19. This facility is available to support individuals from across the state, including Manchester. And when possible, both the City and the State EOCs have secured hotel rooms for homeless individuals. However, room availability is a significant challenge, so the options are limited and most times don’t exist.

Despite these efforts, we’re seeing an increase in homeless encampments in the city. Many homeless individuals refuse to go to the shelter for fear of COVID-19, and FIT/New Horizons has temporarily halted accepting new individuals, following guidance from the Health Department on best practices for infectious disease control. 

It's important to note that the CDC guidelines state that "unless individual housing units are available, do not clear encampments during community spread of COVID-19. Clearing encampments can cause people to disperse throughout the community and break connections with service providers. This increases the potential for infectious disease spread." 

During this time of crisis, the City is complying with CDC guidelines to decrease COVID-19 community-wide spread. This is a difficult situation for everyone, but our goal has been, and always will be, to ensure the health and safety of our community.  

As a result, the State has stepped forward and has agreed to provide and pay for essential services to these encampments, including restroom facilities, hand washing stations, food, and trash removal. In addition, the Manchester Police Department was awarded a Justice Assistance Grant, funding 24/7 police presence at the encampments, and increased patrols in the surrounding neighborhoods. Finally, the Manchester Fire Department and outreach workers have established a COVID Response Unit, providing infection control and safety measures. All of these services will be provided at no cost to the City of Manchester.

It’s important to note these new encampments, and the services being provided to these locations, are temporary. Knowing there's a shortage of emergency shelter beds, transitional and affordable housing throughout the state, we're pleased the Governor yesterday announced $3 million going directly to shelters and community agencies to support permanent housing for individuals and families experiencing homelessness. 

We’re working diligently to strengthen partnerships and help provide services to our homeless population. But, Manchester does not have the resources to shoulder the burden of New Hampshire’s homeless issues alone. It’s important for other communities to invest in services and establish partnerships to assist individuals experiencing homelessness, instead of sending people to our city. As a community, and as a state, we have a shared responsibility to help our most vulnerable residents.

We know this is a frustrating situation, but we’re taking every action to keep all Manchester residents, both those experiencing homelessness and those who are not, safe and healthy. 

Unfortunately, homelessness will still be an issue after this pandemic passes. However, the City will continue to work toward responding to this challenge. Our commitment has been, and will continue to be, the security and well-being of our community. 

Mayor Joyce Craig
Director Anna Thomas, Manchester Health Department 
Chief Dan Goonan, Manchester Fire Department 
Chief Carlo Capano, Manchester Police Department 

Read the letter in PDF form

Manchester EOC Situation Report 3/2 - 4/24

Published: 04/24/2020 3:52 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19. 

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • Working with the Manchester School District to deliver personal protective equipment (PPE), so they can continue operations delivering school supplies and food throughout the school year.
  • Received a large shipment of PPE from the State and delivered it to their respected agencies, including the Health Department (for employees, as well as to distribute to isolated/quarantined patients on doctors orders), Fire Department and Police Department; also delivered PPE to Families in Transition - New Horizons, Manchester Housing Authority, and local daycares, 
  • Spoke with local funeral homes to check on PPE supplies, and ensure they’re aware of New Hampshire’s mass fatality plan.
  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food.
  • The Manchester Health Department continues to proactively place weekly calls to long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, staff at the Manchester Senior Services Department is reaching out to senior housing facilities.

Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.
 

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

  • April 23: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident, one Rockingham County resident and one Strafford County resident (51 total deaths). MHD receives notice of 20 presumptive cases of COVID-19 (348 total cases). 
  • April 22: NH DHHS announces six COVID-19 related deaths in New Hampshire, three Hillsborough County residents, two Rockingham County residents and one Strafford County resident (48 total deaths). MHD receives notice of 38 presumptive cases of COVID-19 (326 total cases). 
  • April 21: MHD receives notice of 14 presumptive cases of COVID-19 (287 total cases). 
  • April 20: NH DHHS announces one COVID-19 related death in New Hampshire, one Rockingham County resident (42 total deaths). MHD receives notice of 14 presumptive cases of COVID-19 (272 total cases).
  • April 19: NH DHHS announces three COVID-19 related deaths in New Hampshire, one Hillsborough County resident and two Rockingham County residents (41 total deaths). MHD receives notice of 17 presumptive cases of COVID-19 (258 total cases).
  • April 18: NH DHHS announces one COVID-19 related deaths in New Hampshire, one Hillsborough County resident (38 total deaths). MHD receives notice of 21 presumptive cases of COVID-19 (241 total cases).
  • April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).
  • April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire,  one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases).
  • April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).
  • April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).
  • April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).
  • April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).
  • April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).
  • April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).
  • April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).
  • April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).
  • April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).
  • April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).
  • April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 
  • April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 
  • April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 
  • April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 
  • April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 
  • March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.
  • This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)
  • March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 
  • March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 
  • March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).
  • March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 
  • March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 
  • March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 
  • March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 
  • March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.
  • March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 
  • March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases).
  • March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 
  • March 19: MANSD begins delivering supplies by bus stop to school children.
  • March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.
  • March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.
  • March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.
  • March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 
  • March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.
  • March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health, and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.
    • City of Manchester COVID-19 Hotline Calls: 
      • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider. 
      • On April 3, the City of Manchester announced the COVID-19 Hotline (603-668-1547) will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. 
  • March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.
  • March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.
  • March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

 

EOC Urges Residents to Remain Vigilant in Preventing Spread of COVID-19

Published: 04/23/2020 2:56 PM

The City of Manchester Emergency Operations Center (EOC) would like to thank City residents for their diligence and patience in following New Hampshire’s “Stay at Home Order”. We know that staying at home to limit interaction with the general public can be challenging at times. However, we also know that the most effective way to stop the spread of illness is to follow the best available evidence for prevention, which includes personal protective measures, social/physical distancing, and environmental surface cleaning.

The Centers for Disease Control and Prevention and the New Hampshire Department of Health and Human Services continue to promote the follow as the most effective ways to protect you and your family, friends, neighbors, and the community-at-large:

  1. WEAR A CLOTH FACE MASK:
  • Everyone should wear a cloth mask when they are outside of the home and in public. This is not a substitute for social/physical distancing and other prevention measures. You still need to stay at least 6 feet away from people, even when wearing a face covering.
  • All essential workers at a grocery store, pharmacy, or other business setting should wear a cloth mask. This is especially true if the workers cannot maintain at least 6 feet distance between themselves and others.
  • NH DHHS Guidance 
     
  1. STAY AT HOME:
  • Follow the Stay At Home Order that was issued in New Hampshire. When possible, work from home.  When outside of the home, wear a cloth face mask and stay at least 6 feet away from people.

 

  1. WASH YOUR HANDS and SURFACES FREQUENTLY:
  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing. If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • CDC recommendations for cleaning your home

 

For additional COVID-19 information and resources:

  • Manchester EOC Hotline: 603-668-1547, Monday-Friday from 9:00am-3:00pm – for questions and assistance with accessing basic needs, such as food. Individuals who live outside of Manchester should call 2-1-1.
  • Manchester EOC Updates 
  • NH DHHS’s COVID-19 webpage for ongoing updates and information regarding the situation within NH

 

Manchester EOC Situation Report 3/2-3/17

Published: 04/17/2020 5:09 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food.
  • The Manchester Health Department continues to proactively place weekly calls long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. In addition, staff at the Manchester Senior Services Department is reaching out to senior housing facilities.
  • Manchester EOC has been working with the NH Department of Health and Human Services per their recommendation for widespread testing of all staff and residents of congregate living facilities, such as long term care or emergency shelters. Subsequently, testing was conducted at New Horizons Shelter on Thursday and Friday. Approximately 50 staff members and 90 residents were tested.
  • Maintained communication with leadership at local hospitals, outlining surge planning for the Greater Manchester Alternative Care site.
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.

 

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

  • April 17: NH DHHS announces three COVID-19 related deaths in New Hampshire, two Hillsborough County residents and one Rockingham County resident (37 total deaths). MHD receives notice of 31 presumptive cases of COVID-19 (220 total cases).
  • April 16: NH DHHS announces two COVID-19 related deaths in New Hampshire, one Hillsborough County resident and one Rockingham County resident (34 total deaths). MHD receives notice of 13 presumptive cases of COVID-19 (189 total cases). Per the State’s recommendation for widespread testing of all staff and residents of congregate living facilities, testing was conducted at New Horizons Shelter. Approximately 50 staff members and 90 residents were tested.
  • April 15: NH DHHS announces five COVID-19 related deaths in New Hampshire, two Hillsborough County residents, two Rockingham County residents and one Merrimack County resident (32 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (176 total cases).
  • April 14: NH DHHS announces four COVID-19 related deaths in New Hampshire, all from Hillsborough County (27 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (171 total cases).
  • April 13: MHD receives notice of 10 presumptive cases of COVID-19 (163 total cases).
  • April 12: MHD receives notice of 6 presumptive cases of COVID-19 (153 total cases).
  • April 11: NH DHHS announces one COVID-19 related death in New Hampshire, a resident of Rockingham County (23 total deaths). MHD receives notice of 5 presumptive cases of COVID-19 (147 total cases).
  • April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths). MHD receives notice of 8 presumptive cases of COVID-19 (142 total cases).
  • April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).
  • April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).
  • April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).
  • April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).
  • April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases).
  • April 4:  NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases).
  • April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases).
  • April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases).
  • April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases).
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases).
  • March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.
    • This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)
  • March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases).
  • March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases).
  • March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).
  • March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases).
  • March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases).
  • March 25:  MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases).
  • March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases).
  • March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.
  • March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases).
  • March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases)..
  • March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases).
  • March 19: MANSD begins delivering supplies by bus stop to school children.
  • March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.
  • March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.
  • March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.
  • March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter.
  • March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH National Guard, and AMR.
  • March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.
    • City of Manchester COVID-19 Hotline Calls:
      • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider.
      • On April 3, the City of Manchester announced the COVID-19 Hotline (603-668-1547) will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food.
  • March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.
  • March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.
  • March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

Manchester EOC Situation Report 3/2 - 4/10

Published: 04/10/2020 5:41 PM

Manchester Emergency Operations Center Situation Report
March 2, 2020 - April 10, 2020

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19. 

This week, the Manchester EOC has continued to monitor and respond to the spread of COVID-19, including:

  • The Manchester Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food.
  • The Manchester Health Department began polling long-term care facilities and childcare programs in the city, ensuring each facility has enough resources, including personal protective equipment. 
  • The Manchester EOC conducted a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office, for fatality management
  • Continued planning for an alternative site for New Horizons Shelter to support social distancing among existing clients for illness prevention. 
  • Maintained communication with leadership at local hospitals, outlining surge planning for the Greater Manchester Alternative Care site.
  • Consistently sent requests up to the State EOC for equipment and streamlined the PPE request process in coordination with the State EOC.

Manchester Emergency Operations Center Timeline
(Reverse Chronological Order)

  • April 10: NH DHHS announces one COVID-19 related death in New Hampshire, a Hillsborough County resident (22 total deaths statewide).
  • April 9: Manchester EOC conducts a walkthrough of the SNHU Arena alongside the NH National Guard and the State Medical Examiners Office for fatality management. NH DHHS announces three COVID-19 related deaths in New Hampshire, one Cheshire County resident, one Hillsborough County resident and one Merrimack County resident. (21 total deaths statewide) MHD receives notice of 4 presumptive cases of COVID-19 (133 total cases).
  • April 8: NH DHHS announces five COVID-19 related deaths in New Hampshire, four Hillsborough County residents and one Merrimack County resident (18 total deaths). MHD receives notice of 6 presumptive cases of COVID-19 (129 total cases).
  • April 7: NH DHHS announces four COVID-19 related deaths in New Hampshire, two Hillsborough County residents, one Cheshire County resident and one Rockingham County resident (13 total deaths). MHD receives notice of 7 presumptive cases of COVID-19 (123 total cases).
  • April 6: MPH begins polling of long-term care facilities in Manchester, ensuring each facility has enough personal protective equipment and the resources they’re looking for. MHD receives notice of 11 presumptive cases of COVID-19 (116 total cases).
  • April 5: MHD receives notice of 4 presumptive cases of COVID-19 (101 total cases). 
  • April 4: NH DHHS announces the eighth and ninth COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 23 presumptive cases of COVID-19 (97 total cases). 
  • April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Since it began on March 14, the mobile testing facility tested more than 1,000 individuals. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. NH DHHS announces the sixth and seventh COVID-19 related deaths in New Hampshire, two Hillsborough County residents. MHD receives notice of 11 presumptive cases of COVID-19 (74 total cases). 
  • April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 
  • April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 
  • March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.
  • This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH  National Guard.
  • March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases)
  • March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 
  • March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 
  • March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).
  • March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 
  • March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 
  • March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 
  • March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 
  • March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.
  • March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 
  • March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases). 
  • March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 
  • March 19: MANSD begins delivering supplies by bus stop to school children.
  • March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.
  • March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.
  • March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.
  • March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 
  • March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H (initially), NH National Guard, and AMR.
  • March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.
    • City of Manchester COVID-19 Hotline Calls: 
      • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider. 
      • On April 3, the City of Manchester announced the COVID-19 Hotline (603-668-1547) will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. 
  • March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.
  • March 5: the Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.
  • March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

Manchester EOC Situation Report 3/2 - 4/3

Published: 04/03/2020 5:14 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

Since then, the Manchester Emergency Operations Center has:

  • Developed and staffed a COVID-19 hotline for Manchester residents 
    • The City of Manchester COVID-19 Hotline (603-668-1547) is operating Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. This Hotline is for Manchester residents only. All other NH residents should call 2-1-1 for assistance with basic needs. 211NH is a coordinated and centralized resource to support NH residents with questions 24/7.
    • As of April 3, the Manchester Hotline has fielded 370 calls.
       
  • Stood up a mobile COVID-19 testing facility at the Armory in Manchester
    • In partnership with Manchester Health Department, Manchester Fire Department, Manchester Police Department, Elliot Health Systems, Catholic Medical Center, the NH Army National Guard, NH DHHS, and American Medical Response.
    • The mobile COVID-19 testing facility was suspended on April 3. This decision was made in consultation with local partners and is based on several factors, including, but not limited to, shortages in available personal protective equipment (PPE) and testing swabs and the need to clean and service equipment at the testing site.
    • COVID-19 testing capabilities will continue at major health care organizations – Catholic Medical Center, Elliot Health System, and Dartmouth-Hitchcock, as well as private entities such as ConvenientMD.
    • From March 14 through April 3, the mobile COVID-19 testing facility tested more than 1,000 people.
       
  • Worked to mobilize the Greater Manchester Alternative Care Site at SNHU, which can serve up to 250 patients. Thousands of supplies, including beds, are provided by the City and area hospitals
    • Partnership with MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H
    • As of April 3, there are 63 confirmed cases of COVID-19 in Manchester (see fig. 1)

FIGURE 1

4/3 Update: Manchester EOC Timeline

Published: 04/03/2020 5:07 PM

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

March 5: The Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MHD, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

  • City of Manchester COVID-19 Hotline Calls: 
    • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider. 
    • On April 3, the City of Manchester announced the COVID-19 Hotline (603-668-1547) will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. 
    • As of April 3, the Manchester Hotline has fielded 370 calls.

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MHD, MFD, MPD, Elliot, CMC, D-H(initially), NH  National Guard, and AMR.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency shelter. 

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 17: MANSD and Manchester Transit Authority begin delivering meals to nearly 6,000 school children in Manchester.

March 18: MHD receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 19: MANSD begins delivering supplies by bus stop to school children.

March 20: MHD receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 21: MHD receives notice of 1 presumptive case of COVID-19 (6 total cases).

March 21 & 22: the Manchester EOC with the MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.

This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MHD, MPD, SNHU, and the NH National Guard.

March 22: MHD receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MHD receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 25: MHD receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MHD receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

March 27: NH DHHS announces the second COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 3 presumptive cases of COVID-19 (17 total cases). 

March 28: MHD receives notice of 3 presumptive cases of COVID-19 (20 total cases).

March 29: NH DHHS announces the third COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 7 presumptive cases of COVID-19 (27 total cases). 

March 30: MHD receives notice of 6 presumptive cases of COVID-19 (33 total cases). 

March 31: MHD receives notice of 5 presumptive cases of COVID-19 (38 total cases). 

April 1: NH DHHS announces the fourth COVID-19 related death in New Hampshire, a Sullivan County resident. MHD receives notice of 6 presumptive cases of COVID-19 (44 total cases). 

April 2: NH DHHS announces the fifth COVID-19 related death in New Hampshire, a Hillsborough County resident. MHD receives notice of 19 presumptive cases of COVID-19 (63 total cases). 

April 3: Manchester EOC announces the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. Additionally, EOC announces updated hours to the COVID-19 Hotline (603-668-1547), which will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. 

Manchester EOC Announces Updates to Hotline and Testing Site: April 3, 2020

Published: 04/03/2020 4:12 PM

The Manchester Emergency Operations Center (EOC) has announced today the suspension of mobile testing site operations at the New Hampshire Army National Guard Armory. This decision was made in consultation with local partners and is based on several factors, including, but not limited to, shortages in available personal protective equipment (PPE) and testing swabs and the need to clean and service equipment at the testing site.

COVID-19 testing capabilities will continue at major health care organizations – Catholic Medical Center, Elliot Health System, and Dartmouth-Hitchcock, as well as private entities such as ConvenientMD.

Since March 14th, the mobile testing site has tested approximately 1,000 individuals in the Greater Manchester area. The site was set up in partnership with Manchester Health Department, Manchester Fire Department, Manchester Police Department, Elliot Health System, Catholic Medical Center, the New Hampshire Army National Guard, NH DHHS and American Medical Response.

Additionally, the City of Manchester COVID-19 Hotline (603-668-1547) will continue to operate Monday through Friday from 9:00 AM - 3:00 PM for general questions related to COVID-19 and for assistance with basic needs, such as food. This Hotline is for Manchester residents only. All other NH residents should call 2-1-1 for assistance with basic needs. 211NH is a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

Manchester EOC Situation Report 3/2 - 3/27

Published: 03/27/2020 1:42 PM

On March 2, 2020, the City of Manchester activated the Emergency Operations Center (EOC), on the same day New Hampshire announced the first presumed positive case of COVID-19.

Since then, the Manchester Emergency Operations Center has:

  • Developed and staffed a COVID-19 hotline for Manchester residents without a doctor, as well as critical workforces such as law enforcement and health care professionals.
    • The Hotline (668-1547) and will be open from 9:30 am-3:00 pm on Saturday (3/28/20), closed on Sunday (3/29/20), and open Monday (3/30/20) through Friday (4/3/20).
    • As of March 23, the Manchester Hotline has fielded 289 calls.
       
  • Stood up a mobile COVID-19 testing facility at the Armory in Manchester (see fig. 1).
    • In partnership with Manchester Health Department, Manchester Fire Department, Manchester Police Department, Elliot Health Systems, Catholic Medical Center, the New Hampshire Army National Guard, NH DHHS and American Medical Response.
    • As of March 18, based on guidance from the NH DHHS with concerns for limited quantities of Personal Protective Equipment and swabs for sampling, a targeted testing approach* was implemented, focusing on health care providers, first responders, and inpatient populations.
    • As of March 26, the mobile COVID-19 testing facility has tested 761 people.
       
  • Worked to mobilize the Greater Manchester Alternative Care Site at SNHU, which can serve up to 250 patients. Thousands of supplies, including beds, are provided by the City and area hospitals.
    • Partnership with MHD, MFD, MPD, SNHU, the NH National Guard, NH DHHS, Elliot, CMC, and D-H
    • As of March 27, there are 14 confirmed cases of COVID-19 in Manchester

Figure 1





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*March 18th – Guidance from NH DHHS change to targeted testing due to limited supplies, focusing on health care providers, first responders and inpatient populations

 

Figure 2

Update: Manchester EOC Timeline

Published: 03/27/2020 10:37 AM

March 2: New Hampshire announces first presumed positive case of COVID-19 and the City of Manchester activates the EOC for COVID-19

March 5: The Manchester EOC convenes all City Department Heads to initiate Continuity of Operations plans and preparation.

March 13: Governor Sununu declares a state of emergency for New Hampshire. MPH receives notice that a presumed positive case is associated with the NH DMV in Manchester.

March 14: Manchester EOC activates the City of Manchester COVID-19 Hotline at 603-668-1547 for residents who live in Manchester, do not have a doctor and are experiencing symptoms of COVID-19. This is done in partnership with the MPH, MFD, Elliot, CMC, Amoskeag Health and Healthcare for the Homeless. Mayor Craig closes all schools and the City’s Senior Center.

  • City of Manchester COVID-19 Hotline Calls: 
    • The hotline was originally established to support testing access for symptomatic residents in the Greater Manchester area without a primary care provider. 
    • As of March 18, 2020, based on guidance from the NH DHHS with concerns for limited quantities of Personal Protective Equipment and swabs for sampling, a more targeted testing approach* was implemented with a focus on health care providers, first responders, and inpatient populations at hospitals. The Hotline (668-1547) will remain open from 9:00 am-4:00 pm through Friday, March 27, 2020. 
    • Anticipated Direction: The Hotline is exploring whether there is a need to expand its function to more formally promote and accept phone calls from residents in the Greater Manchester area who are seeking support with basic needs, such as food access. If so, this effort would be conducted in coordination with 2-1-1NH. 

March 14-15: The Manchester EOC and NH DHHS stand up the Metropolitan Medical Response System (MMRS) at the NHARNG Armory in Manchester. This is done in partnership with MPH, MFD, MPD, Elliot, CMC, D-H (initially), NH Army National Guard, and AMR.

March 15: Governor Sununu closes all schools in New Hampshire until April 3. The Manchester EOC meets with key service providers around homelessness and emergency sheltering.

March 16: MANSD begins to transition to remote learning. Department Heads convene with the Mayor and Board of Aldermen to provide an update to Continuity of Operations plans.

March 17: MANSD and Manchester Transit Authority begins delivering meals to nearly 6,000 school children in Manchester.

March 18: MPH receives notice of 4 presumptive cases of COVID -19 among Manchester residents and begins individual case investigations.

March 19: MANSD begins delivering supplies by bus stop to school children.

March 20: MPH receives notice of 1 presumptive case of COVID-19 (5 total cases). 

March 21: Manchester Health Department receives notice of 1 presumptive case of COVID-19 (6 total cases).

March 21 & 22: The Manchester EOC with the MPH, MFD, MPD, SNHU, the NH Army National Guard, NH DHHS, Elliot, CMC, and D-H stand up an Alternate Care Site (ACS) to serve up to 250 patients off campus from the hospitals. Thousands of supplies, including beds, are provided by the City and area hospitals.

  • This location is a collaborative effort between CMC, Elliot, D-H, Manchester VA, the City of Manchester EOC, MFD, MPH, MPD, SNHU, and the NH Army National Guard.

March 22: MPH receives notice of 1 presumptive case of COVID-19 (7 total cases). 

March 23: NH DHHS announces the first COVID-19 related death in New Hampshire, a Hillsborough County resident.

March 24: MFD conducts a walkthrough of the Greater Manchester Alternate Care Site conducting a final bed and linens count. MPH receives notice of 1 presumptive case of COVID-19 (8 total cases). 

March 25:  MPH receives notice of 2 presumptive cases of COVID-19 (10 total cases). 

March 26: Governor Sununu issues a stay-at-home order, effective until May 4, 2020. The Manchester EOC meets to plan for fatality management. MPH receives notice of 4 presumptive cases of COVID-19 (14 total cases). 

Manchester EOC Announces Updates to Hotline and Testing Site

Published: 03/26/2020 4:51 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. Testing supplies are extremely limited and in an effort to preserve much-needed resources, testing is targeted for symptomatic health care professionals, first responders, and other critical workforce in the community caring for people in high-risk groups. 

The City of Manchester COVID-19 Hotline will be available from 9:30 AM - 3:00 PM on Friday, March 27, Saturday, March 28, and Monday, March 30 through Friday, April 2. The hotline and testing site will be closed on Sunday, March 29.

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, stay home and call your doctor or health care provider with questions.

If you are sick and live in Manchester and do not have a doctor, OR you are a health care professional or first responder with symptoms, stay home and call the City of Manchester COVID-19 Hotline at 603-668-1547 with questions. Calls from Manchester residents for emergency assistance in accessing basic needs, such as food, can also be made to the Hotline. 

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

Manchester, Nashua Mayors Issue Joint COVID-19 Ask

Published: 03/23/2020 12:45 PM

Due to the increase of COVID-19 cases throughout the state, Manchester Mayor Joyce Craig and Nashua Mayor Jim Donchess are jointly asking Governor Sununu to direct all Granite Staters, with the exception of those providing essential services, to stay in their homes to prevent the further spread.

It's a critical time, and we all must do everything we can to slow the spread of COVID-19 in our cities and across the state.

"I understand this isn’t an easy decision, and this is an unprecedented situation we now find ourselves in. However, I believe this move is necessary to keep Granite Staters safe," said Mayor Joyce Craig. "The sooner everyone stays home, avoids unnecessary travel and non-essential activities, the better chance we have to flatten the curve and save lives."

"We are making this request based upon the advice of our local medical experts and our Public Health Department. For the health of the people in our community, we need to require work from home for non-essential employees, and we need to take all other reasonable precautions, to contain the spread of the coronavirus," said Mayor Jim Donchess. "Medical experts predict that if people are not physically separated, we may see hundreds of people sick and needing hospitalization -- more than the available hospital beds -- at the same time right in our community. We are seeking to do everything we can to reduce the likelihood of this possibility and to save lives."

Mayor Donchess and Mayor Craig want to thank everyone for all they have done to keep residents safe so far, and by continuing to work together, New Hampshire will make it through this difficult time.

Manchester EOC: Stay Home Whenever Possible

Published: 03/20/2020 4:20 PM

While the State of New Hampshire has not implemented a 100 percent work from home policy, the Manchester Emergency Operations Center (EOC) is strongly recommending Manchester residents stay home whenever possible, and only leave home for essential services.

In order to slow the spread of COVID-19 in our community, residents across New Hampshire are asked to do what they can to limit public interaction.

The Manchester EOC is encouraging everyone to work from home when possible, postpone non-essential shopping and trips, and avoid meetings and gatherings.

“The actions we are recommending are difficult but necessary,” said Mayor Joyce Craig. “The COVID-19 pandemic is a threat to our community, and it is upon all of us to do our part to save lives. I want to thank everyone for all they have done to keep residents safe so far, and by continuing to work together, we will make it through this difficult time.” 

“The only way we can get ahead of the spread of COVID-19 is if we all do our part,” said Director Anna Thomas, Manchester Health Department. “We’re asking everyone to monitor their health, stay home whenever possible and safely check in on neighbors.” 

“We are in a fight against COVID-19,” said Chief Dan Goonan, Manchester Fire Department. “Staying at home, especially when sick, and using proper precautions is the best way you can protect the community and keep your family safe.

“We would encourage the public to minimize their exposure by limiting their interactions in public,” said Chief Carlo Capano, Manchester Police Department. “The Manchester Police Department continues to work with our EOC and will provide the best possible services for our community.”

“Our medics are staying at work for you – they ask that you stay home for them and help limit the spread of the virus,” said Christopher Stawasz, Regional Director, American Medical Response. “AMR is ready to respond to any request for emergency medical services and reminds people to only call 9-1-1 for life-threatening medical emergencies.”

Some individuals are more at-risk to COVID-19 complications than others, including people 60 years or older, people with chronic medical conditions (such as heart disease, lung disease or diabetes, etc.), people with weakened immune systems, and pregnant women.

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. Testing supplies are extremely limited and in an effort to preserve much-needed resources, testing is targeted for symptomatic health care professionals, first responders, and other critical workforce in the community caring for people in high-risk groups. 

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, STAY HOME and CALL your doctor or health care provider with questions.

If you live in Manchester and do NOT have a doctor, STAY HOME and CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from Friday, March 20 through Friday, March 27 from 9:00 AM - 4:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

###

Manchester To Begin Targeting COVID-19 Testing

Published: 03/19/2020 5:15 PM

The Manchester Emergency Operations Center (EOC) has announced today that our community will begin targeted testing for COVID-19, which is in accordance with an update to the current testing guidelines that are provided by the NH Department of Health and Human Services. Health care providers are determining who should be tested. 

COVID-19 testing supplies are extremely limited, and in an effort to preserve much-needed resources, priority will be given to symptomatic healthcare professionals, first responders, and other critical workforce in the community who are caring for people in high-risk groups. High-risk groups include older adults (60 years and older) and/or people with serious chronic conditions, such as heart disease, lung disease, and diabetes, for example. 

Most people will experience mild symptoms with COVID-19. People with mild symptoms and those who have been exposed and do not have symptoms will not be tested in accordance with these new guidelines. It is important for people in high-risk groups to contact their doctor early on in their symptoms for medical support. 

In order to reduce the spread of illness in the community, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, STAY HOME and CALL your doctor or health care provider with questions.

If you live in Manchester and do NOT have a doctor, STAY HOME and CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from Friday, March 20 through Friday, March 27 from 9:00 AM - 4:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit: https://www.manchesternh.gov/eoc-updates

Manchester Launches COVID-19 Volunteer Website

Published: 03/19/2020 3:33 PM

The City of Manchester has received numerous phone calls and emails from citizens that want to know what they can do to help their community during the COVID-19  pandemic.

Due to this widespread community support, the City of Manchester developed a form for people to fill out who if people want to help with either a donation of time, money or resources. 

If a need arises that fits your options, someone will reach out to you.

“The support we’ve seen from across our community is incredible,” said Mayor Joyce Craig. “I want to thank everyone for all they’ve done over the last week. We are facing an unprecedented time in our city’s history, and many things are unknown. But, residents across the Queen City have stepped forward and offered help to our health care providers, our first responders, our students and more. It makes me so proud to be from Manchester.”

Individuals looking to donate time, services, resources or funding can visit the Manchester Emergency Operations Center Page, or visit: https://www.manchesternh.gov/Departments/Fire/Emergency-Center/COVID19-How-Can-I-Help

Residents with questions surrounding COVID-19 can direct them to COVID19@manchesternh.gov.

COVID-19 Update: March 18

Published: 03/19/2020 8:54 AM

A short time ago, the New Hampshire Department of Health and Human Services released the information that four individuals in Manchester have been diagnosed with COVID-19.

The New Hampshire Department of Health and Human Services and the City of Manchester Health Department will be working together to conduct a contact investigation, and any person who is identified as close contact to these individuals will be notified by a Public Health Nurse.

The Manchester Emergency Operations Center (EOC) would like to remind residents that health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you are sick, live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit our Emergency Operations Center Page

 

COVID-19 Update: March 17, 2020, 4:15 pm

Published: 03/17/2020 4:15 PM

The rapidly evolving COVID-19 situation has brought shock and tremendous change to the world, our country, the state, and right here in Manchester. On Monday afternoon, the Governor announced that all restaurants and bars in NH are required to serve patrons by takeout, delivery, and drive-through only, and banned gatherings of 50 people or more through April 7.

This unprecedented situation is posing difficult challenges to our local businesses, including the many restaurants, bars, theaters, art galleries, and more. At this time of uncertainty, I ask everyone to do what they can to help each other, and our local businesses.

Whether it’s buying a gift card to use at a later date, picking up takeout for lunch (and tipping your server generously), or pre-purchasing tickets for a show later this year or next -- there are small things we can all do to help our businesses while also staying safe.

Under the Governor's order, service industry employees affected by this temporary change will be able to qualify for unemployment benefits immediately. The State of New Hampshire is also working to set up a hotline and website for workers adversely affected by the COVID-19 pandemic.

In addition, the State of New Hampshire announced today they have officially submitted a request that the Administrator of the U.S. Small Business Association provides SBA Economic Injury Disaster Loans to small businesses. Sign up for their newsletter

If your business is currently disrupted by the COVID-19 situation, please alert the State of New Hampshire Office of Emergency Management by phone at 603-223-6169 or by email at jic@dos.nh.gov. Taking this step will help inform state officials of the current economic impact of this situation and potentially accelerate the availability of disaster loans.

Updates to City of Manchester Services due to COVID-19

Published: 03/16/2020 3:47 PM

In order to follow the Center for Disease Control guidelines and to keep city employees and Manchester residents safe, the City is limiting access to municipal buildings and person-to-person contact while still providing essential city services.

If members of the public need to access city services, the City of Manchester is asking individuals to call the department or utilize services online. Department-specific updates can be found below:

Tax Collector’s Office 
Effective at noon today, the Tax Collector’s Office has closed to walk-in traffic at their office at 1000 Elm Street, Suite 10. Individuals looking to interact with services (including car registration, real estate taxes) are asked to call 603-624-6575 or make a payment online. For more information, or to make a payment online, visit the Tax Collector's website

Manchester Transit Authority
At this point, the Manchester Transit Authority is operating at full capacity for city bus service. School buses and drivers are being utilized to deliver food and homework to students currently engaging in remote learning. For more information for city bus service, visit the MTA website 

Manchester School District
MSD will begin distributing food by buses starting tomorrow. Drivers should be aware that buses will be making frequent stops. Curriculum delivery - which may begin for some as soon as tomorrow - will utilize the same routes and stops. The routes can be found by going to www.mansd.org and clicking on your school

Department of Public Works
Currently, trash and recycling collection are operating as usual. The transfer station has updated their hours of operation this week and will be open Tuesday, March 17, Thursday, March 19 and Saturday, March 21 during their regular hours (7:30 am - 1 pm). The Department of Public Works building will be closed to the public, and residents are asked to call if they have questions (603-624-6444). For more information, visit the DPW website 

Manchester City Library 
Effective Tuesday, March 17, all Manchester Library locations will be closed to the public. The Library has currently removed all fines on all adult materials (fines on child and young adult materials were eliminated in 2018), and residents are asked to please keep all library materials at home until the Library re-opens. In addition, Library staff have made all online services available to the public. For more information, visit the library website 

William Cashin Senior Center
Effective today, the Cashin Senior Center is closed to the public. Staff will be contacting patrons and checking in on individuals who frequent the center. For information, call 603-624-6533 

Welfare Department
The Welfare Department is open to the public, however, In-person applications and appointments are being significantly restricted.  Residents should call the office at 624-6484 to speak to a Welfare Specialist regarding their circumstances.  Referrals to other area agencies will be made when appropriate. Those who need to apply and have access to the necessary technology will be directed to the online application available on their website.

City Clerks Office 
Effective today, the City Clerk’s Office is closed to walk-in traffic. Individuals looking to interact with services (including licensing and permits) are asked to call 603-624-6455 or make a payment online. Individuals who would like to drop off materials in-person can do so in the connector of City Hall (1 City Hall Plaza). A dropbox will be available, and a phone will also be on-site to connect with a staff member. For more information, please visit the City Clerk's website 

Health Department
Currently, the Health Department is closed to walk-in traffic. To contact the office, please call 603-624-6466, email health@manchesternh.gov or direct US Mail to 1528 Elm Street, Manchester, NH 03101. Health Clinics will continue as scheduled, along with other services; however, residents are encouraged to call first before coming to the Department. For more information, visit the Health Department website

Planning and Community Development Department 
Currently, the Planning & Community Development Department is closed to walk-in traffic. To contact the office, please call 603-624-6475, email pcd@manchesternh.gov or direct US Mail to 195 McGregor Street, Suite #201, Manchester, NH 03102. Code enforcement issues will be limited to life safety-related issues. A drop box has been set up in the lobby at 195 McGregor Street for customer deliveries. This Thursday’s (03/19/2020) Planning Board meeting has been postponed. New notices will be sent out once a new meeting date has been determined. For more information visit the Planning and Community Development website

Manchester Police Department
In an effort to protect both our officers and the public, we will be minimizing face to face contact whenever possible. The lobby of the MPD will remain open, but if police business is not urgent; we ask that you call rather than walk in. The number is 603-668-8711. The number of officers on the streets won’t change and emergency calls will be handled as usual. Officers will always respond to violence and crimes in progress, however, non-emergency calls will be addressed over the phone. MPD will have officers available to handle these reports and do follow-ups.

Manchester Fire Department
Safe Station will still be available for individuals seeking help from addiction. Non-emergency services such as inspections, payments, plan review or certificates of occupancy will be rescheduled or accepted at a later date. All Fire stations will remain open and fully staffed. Fire stations will be restricted to on-duty personnel only. For additional information, please call 603-669-2256.

Office of Youth Services
Currently, the Office of Youth Services is closed to walk-ins. They will continue to operate with services remotely. For questions, visit the OYS website or call 603-624-6470 

EOC Hotline Update
The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested for COVID-19, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.

To stay up-to-date, visit the City of Manchester Emergency Operations Page 

COVID-19 Update: March 15, 2020, 4:00 pm

Published: 03/15/2020 4:04 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested for COVID-19, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, CALL your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, CALL the City of Manchester COVID-19 Hotline at 603-668-1547. The Hotline will be available from March 16th through March 20th from 10:00 AM - 6:00 PM.


People at high risk for complications from COVID-19 are:

  • People 60 years or older;
  • People with chronic medical conditions, such as heart disease, lung disease or diabetes, for example.
  • People with weakened immune systems; and
  • Pregnant women.

If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID-19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.


The general public should continue to do the following to prevent illness and stay informed:

  • Stay home when you are sick and avoid close contact with people who are sick.
  • Call your doctor first if you need medical assistance and/or have any concerns. 
  • Wash your hands often with soap and water for at least 20 seconds or use a 60% or greater alcohol-based hand sanitizer.
  • Clean and disinfect frequently used objects and surfaces at home and in the workplace.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Temporarily replace the handshake, hugs and/or physical contact with a friendly wave.

 

To stay up-to-date, visit Manchester's EOC page

Manchester Transitions to Remote Learning, Reconfigures City Services

Published: 03/14/2020 4:52 PM

Tonight, the City of Manchester and the Manchester School District announced as of Monday, March 16, city operations are reconfiguring, and all public schools will be closed, with remote learning beginning on Tuesday, March 17.

City of Manchester Update: 
If members of the public need to access city services, the City of Manchester is asking individuals to call the department first or utilize services online.

Essential city services will still remain, including public safety, bus service, and trash collection. The Cashin Senior Center will close, while The Manchester City Library will remain open, but has canceled all library programming and meetings.

The March 17th Board of Mayor and Aldermen meeting will be postponed, and the City is working to transition meetings to an online platform. 

Manchester School District Update: 
Starting Monday, March 16, Manchester public schools will close. Beginning Tuesday, March 17, remote learning will begin, which includes both online and paper-based teaching. 

The Manchester School District will remain under this remote learning plan for two weeks, through at least March 27. The District has been preparing for this possibility and school district staff are working hard to coordinate the distribution of food and learning materials. Parents and guardians can expect further communication on these plans by Monday morning. For specific COVID-19 questions, direct them to covid19@mansd.org

Health Department Update:
The city is working with the state to test individuals who may have contracted COVID-19. It’s important to remind everyone that not everyone who feels ill needs to be tested, particularly if you have a mild illness. Health care providers determine who should be tested. 

However, if you are sick with a fever (100.4 degrees Fahrenheit) or higher, have shortness of breath, or cough, call your doctor or healthcare provider. 

If you do not have a doctor and live in Manchester, you can call our COVID-19 Hotline at 603-668-1547 until 8 pm tonight, and from 8 am to 8 pm tomorrow. If you do not have a doctor and do not live in Manchester, and are experiencing symptoms, call 2-1-1.

To stay up-to-date, visit 

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COVID-19 Update: March 14, 2020, 12:00pm

Published: 03/14/2020 12:05 PM

The Manchester Emergency Operations Center (EOC) would like to remind residents that not everybody who feels ill needs to be tested, particularly if you have mild illness. Health care providers determine who should be tested. In order to reduce the spread of illness in the community and efficiently connect with a healthcare provider, the Manchester EOC is advising all residents to follow these recommendations:

If you are sick with a fever (100.4 F or higher), have shortness of breath, or cough and are in a high-risk group, Call your doctor or health care provider to discuss whether you should be tested for COVID-19.

If you live in Manchester and do NOT have a doctor, call the City of Manchester COVID-19 Hotline at 603-668-1547.

People at high risk for complications from COVID-19 are:

  • People 60 years or older;
  • People with chronic medical conditions, such as heart disease, lung disease or diabetes, for example. 
  • People with weakened immune systems; and
  • Pregnant women.

?If you believe you are experiencing life-threatening symptoms, call 9-1-1. For all other questions related to COVID19, please call 2-1-1 to reach 211NH, a coordinated and centralized resource to support NH residents with questions 24/7.

To stay up-to-date, visit the City of Manchester Emergency Operations page.
 

COVID-19 Update: March 13, 2020, 6:00 pm

Published: 03/13/2020 5:58 PM

This evening, the Governor declared a state of emergency for the State of New Hampshire. As a result, the City of Manchester’s Emergency Operations Center is strongly recommending the immediate cancellation of all large gatherings and events until further notice. This includes, but not limited to, community, civic, public and leisure gatherings, faith-based events, sporting events with spectators, concerts, conventions, fundraisers, parades, fairs, festivals, and any similar event or activity. This recommendation is based on guidance from the Centers for Disease Control and Prevention (CDC). 

In addition, the CDC has released special recommendations for older adults (60 years or older) and/or people with existing serious medical conditions, such as heart disease, lung disease, and diabetes, for example. These recommendations include:

Canceling all gatherings and events that include a focus on these high-risk groups; and

Encouraging people in these high-risk groups to avoid large gatherings and limit any unnecessary travel.  Additional guidance from the CDC is available here

The general public should continue to do the following to prevent illness and stay informed:

  • Stay home when you are sick and avoid close contact with people who are sick.
  • Call your doctor first if you need medical assistance and/or have any concerns. 
  • Wash your hands often with soap and water for at least 20 seconds or use a 60% or greater alcohol-based hand sanitizer.
  • Clean and disinfect frequently used objects and surfaces at home and in the workplace.
  • Avoid touching your face, eyes, nose, and mouth with unwashed hands.
  • Temporarily replace the handshake, hugs and/or physical contact with a friendly wave.

Follow all travel advisories and guidance from the Federal level

Stay up-to-date on the latest news and guidance regarding the current COVID19 situation within NH
Local updates specific to the City of Manchester are posted here  

State Wide COVID-19 Updates

Published: 03/09/2020 2:28 PM

The Centers for Disease Control and Prevention (CDC), the New Hampshire Department of Health and Human Services’, Division of Public Health Services (DPHS), and the Manchester Health Department are monitoring this rapidly developing situation. Information about this outbreak will be available at:

City of Manchester COVID- 19 Planning and Response

Published: 03/09/2020 2:08 PM

We are working around the clock with our partners to make sure that that we are as prepared as possible and that the public is informed with the most accurate information.

March 9: The Mayor and leadership from Manchester Fire, Health, Police, AMR, CMC, Elliot, Amoskeag Health, Manchester School District, Manchester Boston Regional Airport and NH Department of Health and Human Services; met with Congressman Chris Pappas and representatives from NH’s Congressional Delegation to discuss local preparedness needs and the forthcoming federal funding to combat COVID-19.

March 5:  All City departments met for a briefing on COVID 19 and to discuss and plan for possible service interruptions that may result from their public health issue.

March 4: Health System partners, first responders, School District and the Manchester Boston Regional Airport met to review our existing plans and anticipate future needs.

March 2: The City opened its MACE (Health Department Command Center) and the City opened its Emergency Operations Center (EOC) to assure that messaging with the public, partners and staff is coordinated and accurate.

February 3: The City Health Department provided briefings to the BMA and BOSC

During the month of February, Manchester Health and Fire have been meeting with local planning and response partners to discuss the existing response plans and latest development in the disease.

A novel coronavirus (COVID-19) has been identified as the cause of an outbreak of respiratory illness first detected in Wuhan City, Hubei Province, China, and which continues to expand. Cases have been identified in the United States, as well as many other countries.

Emergency Operations Center and Partners

Published: 03/09/2020 1:50 PM

Prior to 9/11/2001: The City and its partners, have been preparing and planning for a pandemic scenario, since prior to 9/11/2001. The events of that day spurred the development of local, regional and state plans to respond to infectious disease outbreaks and other public health emergencies.  Since that time, we have worked test these plans and make updates to assure that we are ready for emerging challenges. Since 2001, we have responded to: SARS, H1N1, Ebola, Hepatitis C and Hepatitis A to name a few. Also, as one of only 2 local health departments in NH, the Manchester Health Department routinely investigates communicable disease cases, monitors individuals and facilitates public health control measures on a daily basis.

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