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Septage Regulations



(Updated 8/25/2022)

Any person, firm, corporation, municipal subdivision, or institution who intends to dispose of septage at the City of Manchester’s Wastewater Treatment Facility (WWTF) is required to complete the attached Septage Disposal Permit Application and obtain a Septage Permit from the Department of Public Works - EPD in accordance with Chapter 52.080 of the City Code.

  1. A permit fee of Ten Dollars ($10.00) for each truck shall be paid at the time the application is filed. All checks shall be made payable to the City of Manchester, EPD. An annual renewal fee of $10.00 per truck will be required on July 1st of each subsequent year. (Please note that the application requires the origin of registration of all of the company’s trucks. The septage hauler must provide copies of liability insurance certificates at the time of application with appropriate renewals, thereafter).
  2. Only septage from domestic sources will be accepted from the towns of AUBURN, BEDFORD, CANDIA, GOFFSTOWN, LONDONDERRY, AND MANCHESTER. Septage from other communities will not be accepted, unless specifically approved by the Board of Mayor and Aldermen. Violations of this section are subject to the progressive penalty provisions outlined in section 19.  Additional communities at this time are ATKINSON, CHESTER, LITCHFIELD AND PLAISTOW.
  3. Septage will be accepted at the Septage Receiving Facility (SRF) at the WWTF only at the times to be designated by the Plant Superintendent.
  4. Hours of Operation: The SRF will retain the following hours of operation; daily from 6:00 AM to 6:00 PM, including weekends and holidays. No vehicles will be allowed onto the premises outside these hours. Access to the SRF beyond these hours will be allowed by appointment only.
  5. Trucks must be calibrated by the EPD’s WWTF staff and a calibrated site tube must be installed. Please review the attached Septage Calibration Policy.
  6. Haulers are responsible to stay with their vehicles at all times while discharging at the SRF.
  7. Haulers will be responsible to insure that septage does not leak on the ground near the discharge point and that all spills are washed down prior to leaving the area.
  8. Discharge Area: The discharge area is supplied with non-potable water. The non-potable water supply must NOT be used for consumption or for personal hygiene under any circumstance.
  • All users are required to use the hose provided to wash away any spill material into the containment area along the scale.
  • All users must use the non-potable water source to wash down the area and ensure that no liquids or solids are left behind.
  • The SRF is to remain in a clean and orderly condition. All trash is to be discarded into the proper container.
  1. Disposal slips and a scale activation card will be issued by EPD for each vehicle after the owner receives a permit. Disposal slips and activation cards must be kept with the corresponding truck for which they were issued. Cards that no longer work will be replaced at no charge when returned to EPD; replacement cards for any other reason will cost $10.00 for the first replacement card and $20.00 for all subsequent replacement cards. Disposal slips must be completely and legibly filled out at the time of discharge and must include the ticket number referenced on the computer generated receipt received when dumping at the SRF.
  2. Charges for the disposal of septage into the Manchester Wastewater Treatment Facility will be in accordance with Chapter 52.161 of the City Code.  When the SRF is out of service, discharge will be measured by means of the trucks calibrated site tube and recorded by EPD WWTF staff.  Trucks with unreadable site tubes will be charged at the truck’s full capacity level in accordance with Chapter 52.081 (C) (1).
  3. Bills will be sent out monthly to each permittee. Such bills shall be due and payable no later than the 25th of that month. If payment is not made when due, the hauler will be “shut off” until payment in full is made. Once payment is received, the hauler will be reactivated by the end of the next business day. A late payment charge shall be added to all delinquent accounts over thirty (30) days at 12% per annum. In the event that the permittee is delinquent, the Public Works Director may require payment in cash at the time of discharge of septage, or to rescind the Septage Permit.
  4. No permittee shall discharge any hazardous, toxic, poisonous, or radioactive solids, liquids or gases into the Wastewater Treatment Facilities. Violations of this section are subject to the progressive penalty provisions outlined within Section 17 of these regulations.
  5. Waste from chemical toilets is more toxic and harder to treat than normal septage. Chemical toilet wastes are 2½ to 20 times more toxic than septage; therefore, only trucks equal to or less than 750 gallons will be allowed to discharge waste from chemical toilets. Combining chemical toilet waste with septage is not acceptable. Chemical toilet trucks greater than 750 gallons can only be discharged by appointment by the Plant Superintendent.
  6. Should the dumping of septage be detrimental to the operation and maintenance of the treatment facilities, the permittee shall be responsible for all costs incurred at the facility which resulted because of said dumping.
  7. The dumping of grease and oil at the WWTF is strictly prohibited. Evaluation of the presence of grease is subject to the Screening Limit of 350 mg/l (1664 HEM). The dumping of petroleum based oils is subject to the Screening Limit Maximum of 100 mg/l (1664-HEM-SGT). If either limit is violated, the hauler is subject to the penalties outlined below beginning at the 3rd offense ($500.00) and progressing forward.
  8. The Permit, when issued, does not confer upon the User any property right and is revocable for violation of the conditions herein set forth.
  9. In the event that the user terminates its business, undergoes a major change in ownership of either its corporate voting stock or control of its corporate stock, or its possessions, or is filed in bankruptcy, then such permit becomes void.
  10. In the event that said permit becomes void, the User’s right to discharge septage at the Treatment Facility is terminated.
  11. Failure to comply with provisions of the City Code and these regulations will result in revocation or suspension of the Septage Permits. Enforcement response will generally be in accordance with the following:


  • First Offense - $100 Fine – Offense removed from file after 12 months with no infractions.
  • Second Offense - $250 Fine – Offense removed from file after 15 months with no infractions.
  • Third Offense* - $500 Fine – Offense removed after 18 months with no other infractions.
  • Fourth Offense - $500 Fine - & One (1) Week Company Suspension, Offense removed after 24 months.
  • Fifth Offense - $1,000 Fine & Two (2) Weeks Company Suspension, Offense removed after 36 months
  • Sixth Offense - $1,000 Fine & Revocation of All Company Permits for One (1) Year

*Illegal grease discharge will have penalties beginning at the third offense.
Fines and revocation of permits will be in addition to other remedies available to the City through the courts, City, State, and Federal laws, regulations and ordinances.

Questions or concerns about these regulations can be addressed to Christopher Crowley, Pretreatment Supervisor, at