RULES AND REGULATIONS
FOR FIRE ALARM BOX LISTED AGENTS
MANCHESTER FIRE DEPARTMENT – COMMUNICATIONS DIVISION
2033 SOUTH WILLOW ST – MANCHESTER, NH 03103-3316
603-669-2256 X 3302 – FAX 603-622-2222
DEFINITIONS:
LISTED AGENT: A listed agent is an individual who has applied for and received training as a Master Fire Alarm Box
Listed Agent in the City of Manchester, NH.
WHO MAY APPLY: Any individual who is employed in the fire alarm or sprinkler business or who is a representative
of a property owner and has a working knowledge of the operation of the Fire Alarm System, may apply to be a
listed agent.
TYPES OF LISTING: There are two categories of listed agent; a.) CITYWIDE and b.) PROPERTY.
DEFINITION OF LISTINGS:
A CITYWIDE listed agent may disconnect a fire alarm system from any Master Box
in the City of Manchester, NH for which the agent is legally responsible.
A PROPERTY listed agent may disconnect a fire alarm system from a specific Master Box or Boxes in the City of Manchester, NH for which the agent is legitimate maintenance or installation activities. Listed agents shall NOT disconnect any fire alarm system for any purpose other than system installation or maintenance.
DURATION OF LISTING: A listing shall remain in effect until the individual no longer meets the requirements for
a listing OR has violated the requirements of the Manchester Fire Department for Master Fire Alarm Box Listed Agents. Listed agents who change employment must reapply for a new listing (this will not require additional classroom instruction, but does involve completion of a new application).
Renewal forms and Invoices will be mailed annually on December 1st . Any listed agent that does NOT return the renewal with the annual fee of $25 will be REMOVED from the Listed Agent Program.
DISCLAIMER: The Manchester Fire Department by virtue of listing agents does NOT guarantee, warranty, qualify,
approve or certify any individual or company or their performance. The training provided and the Rules and Regulations
which govern the listed agent program are intended to set minimum standards and procedures for listed agents.
It is the responsibility of the listed agent and the property owner to assure that the fire alarm system and the master box
is restored to a normal operating condition after each disconnection.
DISCONNECTION PROCEDURES
All Listed Agents shall abide by the following procedures when disconnecting a fire alarm system from a master
box:
1. Call the Manchester Fire Department (Dispatch Center) before any disconnection activity is performed.
2. Give the Fire Alarm Operator your name and Listed Agent ID. Describe the type of activity requiring the
disconnection.
3. After receiving authority from the Fire Alarm Operator take the following steps:
WIRE MASTER BOX: Open the red outer door and the white inner door of the master box. Carefully remove the
long arm from the mechanism. Replace the long arm with the short arm. Place the long arm on top of the white
inner case. Close the white inner door and the red outer door of the master box.
RADIO MASTER BOX: Move the Master Box disconnect switch or switches into the disconnect position and
silence the interface trouble signal.
Proceed with the system maintenance activity.
4. When the maintenance activity has been completed take the following steps:
WIRE MASTER BOX: Open the red outer door and the white inner door of the master box. Carefully remove the
short arm from the mechanism and replace it with the long arm. Check to see that the metal portion of the long arm is UNDER the black trip mechanism and that the trip arm reads SET. Check to see that the master box is fully
wound. Close the white door and make certain that no keys, short arms or other objects are in contact with the
wiring or the bell-shorting bar in the box. Close the red outer door.
RADIO MASTER BOX: Move the Master Box disconnect switch to the normal position and move the trouble
silence switch to the normal position.
5. Check the status of the fire alarm system before leaving the property. If any yellow or red indicators are lit or if
a trouble signal is sounding you must check the system and clear it.
6. If at any time while you are in a Wire Master Box and the box bell tapper sounds you shall stop all activity and
wait for the bell to stop tapping. If you inadvertently trip the Master Box, allow the box to complete all four
rounds and then send a manual signal of 2 2 2 2. After sending the four rounds of two, IMMEDIATELY call
the Manchester Fire Department to verify the accidental trip with the Fire Alarm Operator and rewind the box.
7. Listed Agents shall NOT, under any circumstances, jump out or disconnect any wiring inside the Master Box.
8. Listed Agents shall be responsible to provide their own set of Gamewell Master Box keys.
9. Listed Agents shall be responsible to provide their own Gamewell Master Box short arm. (Gamewell Part No.
23429) The listed agent shall present the short arm to the MFD Communications Division for engraving of his
ID number.
10. All questions regarding this program shall be directed to the Fire Communications Superintendent, the Senior
Fire Alarm Technician or a Fire Alarm Technician of the Manchester Fire Department.
“I understand that during the time period that the Master Box is disconnected it is incapable of automatically
transmitting a fire alarm to the Manchester Fire Department and that I shall be responsible to notify the
Manchester Fire Department of any valid alarm of fire in the property which is disconnected.”
“I understand that I shall NOT leave the property while the Master Box is disconnected. If for some reason I cannot
reconnect the Master Box and clear the Fire Alarm system control panel I shall NOT leave the property until the
problem is cleared. If the problem cannot be cleared I shall NOT leave the property until both the Property owner
and the Manchester Fire Department have been notified and the details of the problem have been discussed with the District Chief on duty.”
“I understand and will abide by all Rules and Regulations of the Manchester Fire Department regarding the Master
Fire Alarm Box Listed Agent Program. I will NOT divulge my Listed Agent ID to any other individual nor allow
any other individual to act in my place as a Listed Agent.”
VIOLATIONS OF THESE RULES AND REGULATIONS WILL RESULT IN LOSS OF LISTED AGENT STATUS