Benefits Coordinators:
Jane Laperle and Susan Figg
City of Manchester
HR Dept./Benefits
One City Hall Plaza
Manchester, NH 03101
Phone: (603) 624-6543
Email

Health Insurance Contact:
Anthem Blue Cross & Blue Shield
3000 Goffs Falls Rd
Manchester, NH  03111-0001
Customer Service/Lost Card phone: (800) 238-2465
Fax #: (603) 695-7067
www.anthem.com

Away from Home Care:
Offered for HMO members thru Anthem Blue Cross and Blue Shield
Away From Home Care
Anthem Blue Cross and Blue Shield
Mailstop: ME0103-W070
2 Gannett Dr.
South Portland, ME  04106
Phone: (877) 326-6200
Fax #:  (207) 822-8902
Email: AFHCAE@Anthem.com

Mail Order Pharmacy:
Express Scripts
Home Delivery Service
P.O. Box 66558
St. Louis, MO  63166-6558
For refills or new prescriptions phone: (866) 281-4279
www.anthem.com (there is a link that will bring you to Express Scripts after you sign on)

Dental Insurance Contact:
Northeast Delta Dental Plan
One Delta Drive
P.O. Box 2002
Concord, NH  03302-2002
Customer Service/Lost Card Phone: (603) 223-1234 or 1-800-832-5700
                                                          Fax: (603) 223-1129
www.nedelta.com

Citizens Bank for HSA Account Holders:
To Mail in your Deposits:
Citizens Bank
Health Savings Account
P.O. Box 981012
Boston, MA  02298-1012
(NOTE:You cannot deposit money into your HSA through your local Citizens Bank, it can be done thru payroll deductions or by sending a check to the address above)

To Report a Lost/Stolen Card phone: (888) 784-4584 (press Option 2)
     You can report a lost or stolen card 24 hours a day, 7 days a week.

Customer Service phone: (888) 784-4584
     to listen to your last posted transactions; activate your card; hear your account
     balance: request deposit slips or speak to a customer service representative.
     Hours to speak with a customer representative are Monday - Friday 8am-8pm ET.

http://employee.citizensbankhsa.com 
     Here you can find educational information, or access your account by clicking account
     access on the right hand side of the page. Save the educational link and the access link
      as one of your favorites.

Health Care Reimbursement and Dependent Care Assistance Accounts:
Benefits Stragegies, LLC
P.O. Box 1300
967 Elm Street
Manchester, NH  03105-1300
Customer Service phone: (603) 647-4666
Hours: Mon-Thurs 8:00am - 6:00pm and Fri 8:30am - 5:00pm
Fax # for claims: (603) 647-4668
Email: Flexdept@benstrat.com
www.benstrat.com